Acute care hospital in Shiprock, NM
Northern Navajo Medical Center
US Hwy 491 North, Shiprock, NM 87420 · (505) 368-6001
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northern Navajo Medical Center at a glance
Northern Navajo Medical Center is a government acute care hospital in Shiprock, New Mexico (San Juan County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, better than the New Mexico average of 2.5.
56% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Federal
- Emergency services
- Yes
- County
- San Juan County
- CMS Certification Number
- 320059
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 2 | 1 |
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 71% | 69% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 56% | 66.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.7 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 2 / 5 | 2.6 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 128 | 501 | 611 |
Timely care
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 59% | 55.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 93% | 71.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.6% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 20% | 15.7% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 17% | 17% | 17.3% | Average |
Safety & infections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.96 | 1.08 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.25 | 0.54 | 0.36 | Average |
Other hospitals near Northern Navajo Medical Center
Southwest Memorial Hospital
1311 N Mildred Rd, Cortez, CO 81321 · 33 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Northern Navajo Medical Center's rating?
Northern Navajo Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.
Does Northern Navajo Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Northern Navajo Medical Center and how do I contact it?
Northern Navajo Medical Center is at US Hwy 491 North, Shiprock, NM 87420. Phone: (505) 368-6001.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.