Acute care hospital in Clovis, NM
Plains Regional Medical Center
2100 N Martin Luther King, Jr, Blvd, Clovis, NM 88101 · (575) 769-6332
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Plains Regional Medical Center at a glance
Plains Regional Medical Center is a non-profit acute care hospital in Clovis, New Mexico (Curry County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, close to the New Mexico average of 2.5.
55% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 192 minutes in the ER, worse than the New Mexico median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Curry County
- CMS Certification Number
- 320022
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 0 | 8 | 1 |
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 2.5 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 62% | 69% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 55% | 66.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 3 / 5 | 2.7 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 2.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 315 | 501 | 611 |
Emergency room
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 192 min | 169 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 5% | 2.6% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 33% | 55.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 68% | 71.9% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 13.1% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 14.3% | 15.7% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12.5% | 12.8% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 7.8% | 9.1% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.7% | 21.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.5% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.2% | 19.5% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.3% | 5.6% | 5.8% | Better |
Safety & infections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.5% | 4.3% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.96 | 1.08 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.57 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.99 | 0.54 | 0.36 | Average |
Other hospitals near Plains Regional Medical Center
Roosevelt General Hospital
42121 US Highway 70, Portales, NM 88130 · 25.7 mi
Acute Care Hospitals · Government
Not ratedParmer County Community Hospital
1307 Cleveland Street, Friona, TX 79035 · 29.8 mi
Critical Access Hospitals · Non-profit
Not ratedMuleshoe Area Medical Center
708 S 1st St, Muleshoe, TX 79347 · 34 mi
Critical Access Hospitals · For-profit
Not rated
Frequently asked questions
What is Plains Regional Medical Center's rating?
Plains Regional Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.
How long is the ER wait at Plains Regional Medical Center?
Patients treated and sent home from the emergency department spent a median of 192 minutes there, from arrival to departure. The New Mexico median is 169 minutes.
Does Plains Regional Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Plains Regional Medical Center and how do I contact it?
Plains Regional Medical Center is at 2100 N Martin Luther King, Jr, Blvd, Clovis, NM 88101. Phone: (575) 769-6332.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.