Acute care hospital in Roswell, NM
Eastern New Mexico Medical Center
405 W Country Club Road, Roswell, NM 88201 · (575) 624-8722
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Eastern New Mexico Medical Center at a glance
Eastern New Mexico Medical Center is a for-profit acute care hospital in Roswell, New Mexico (Chaves County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the New Mexico average of 2.5.
53% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 188 minutes in the ER, worse than the New Mexico median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Chaves County
- CMS Certification Number
- 320006
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 2 |
| Safety of care | 1 | 3 | 0 |
| Readmissions | 0 | 7 | 0 |
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 56% | 69% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 53% | 66.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 1 / 5 | 2.6 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 357 | 501 | 611 |
Emergency room
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 188 min | 169 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 2.6% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 46% | 55.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 44% | 71.9% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.6% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 15.1% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 19.2% | 15.7% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 14.3% | 12.8% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 12.4% | 9.1% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.1% | 14.2% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22% | 21.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.3% | 17% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.6% | 19.5% | 19.9% | Average |
Safety & infections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.88 | 1.08 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.57 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.54 | 0.36 | Better |
Other hospitals near Eastern New Mexico Medical Center
Lovelace Regional Hospital - Roswell
117 East 19th Street, Roswell, NM 88201 · under 1 mi
Acute Care Hospitals · For-profit
★★★★★2Below average
Frequently asked questions
What is Eastern New Mexico Medical Center's rating?
Eastern New Mexico Medical Center has 1 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.
How long is the ER wait at Eastern New Mexico Medical Center?
Patients treated and sent home from the emergency department spent a median of 188 minutes there, from arrival to departure. The New Mexico median is 169 minutes.
Does Eastern New Mexico Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Eastern New Mexico Medical Center and how do I contact it?
Eastern New Mexico Medical Center is at 405 W Country Club Road, Roswell, NM 88201. Phone: (575) 624-8722.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.