Acute care hospital in Rochester, NH

Frisbie Memorial Hospital

11 Whitehall Road, Rochester, NH 03867 · (603) 332-5211

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Frisbie Memorial Hospital at a glance

Frisbie Memorial Hospital is a for-profit acute care hospital in Rochester, New Hampshire (Strafford County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the New Hampshire average of 3.2.

73% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 132 minutes in the ER, better than the New Hampshire median of 168 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
County
Strafford County
CMS Certification Number
300014

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)050
Safety of care020
Readmissions051

Ratings

MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.2 / 53.2 / 5Average

Patient survey

This facility79%New Hampshire average73.4%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)4 / 53.6 / 53.3 / 5Better
Patients who rated the hospital 9 or 10 out of 10 (higher is better)79%73.4%71.7%Better
Patients who would definitely recommend the hospital (higher is better)73%72.5%71.2%Average
Nurse communication (higher is better)5 / 53.9 / 53.4 / 5Better
Doctor communication (higher is better)3 / 53.5 / 53.1 / 5Average
Communication about medicines (higher is better)4 / 53.2 / 52.7 / 5Better
Discharge information (higher is better)4 / 54 / 53.3 / 5Better
Cleanliness (higher is better)5 / 53.7 / 53.4 / 5Better
Quietness at night (higher is better)4 / 52.9 / 53.3 / 5Better
Completed patient surveys160400611

Emergency room

This facility132 minNew Hampshire average168 minU.S. average157 min
Median time in the ER before leaving: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)132 min168 min157 minBetter
Patients who left the ER before being seen (lower is better)1%2.3%1.7%Better
Emergency department volumelow

Timely care

This facility67%New Hampshire average59.6%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)67%59.6%63.8%Better
Healthcare workers given a flu vaccine (higher is better)57%86.2%74.5%Worse

Death rates (30-day)

This facility10.3%New Hampshire average11.4%U.S. average11.1%
Death rate for heart failure patients: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)10.3%11.4%11.1%Better
Death rate for pneumonia patients (lower is better)15.1%15.7%15.3%Average
Death rate for COPD patients (lower is better)7.8%9%8.6%Better

Readmissions (30-day)

This facility21.4%New Hampshire average21.9%U.S. average21.4%
Readmission rate after heart failure: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)21.4%21.9%21.4%Average
Readmission rate after pneumonia (lower is better)17.5%17.9%17.3%Average
Readmission rate after COPD (lower is better)20.1%20.1%19.9%Average

Safety & infections

This facility0.98New Hampshire average1.02U.S. average1.00
Serious complications (patient safety composite): this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.981.021.00Average
C. difficile intestinal infections (lower is better)0.600.470.36Average

Other hospitals near Frisbie Memorial Hospital

  1. Wentworth-Douglass Hospital

    789 Central Ave, Dover, NH 03820 · 9.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  2. Portsmouth Regional Hospital

    333 Borthwick Ave, Portsmouth, NH 03801 · 18.3 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average
  3. York Hospital

    15 Hospital Drive, York, ME 03909 · 18.3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  4. Exeter Hospital INC

    5 Alumni Drive, Exeter, NH 03833 · 22.3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  5. Huggins Hospital

    240 South Main Street, Wolfeboro, NH 03894 · 23.3 mi

    Critical Access Hospitals · Non-profit

    ★★★★★4Above average
  6. Concord Hospital

    250 Pleasant St, Concord, NH 03301 · 28.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

All hospitals in Rochester, NH · Compare side by side

Frequently asked questions

What is Frisbie Memorial Hospital's rating?

Frisbie Memorial Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for New Hampshire hospitals is 3.2 stars.

How long is the ER wait at Frisbie Memorial Hospital?

Patients treated and sent home from the emergency department spent a median of 132 minutes there, from arrival to departure. The New Hampshire median is 168 minutes.

Does Frisbie Memorial Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Frisbie Memorial Hospital and how do I contact it?

Frisbie Memorial Hospital is at 11 Whitehall Road, Rochester, NH 03867. Phone: (603) 332-5211.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.