Critical access hospital in Holdrege, NE
Phelps Memorial Health Center
1215 Tibbals St, Holdrege, NE 68949 · (308) 995-2211
CMS overall hospital star rating
- Patient survey★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Phelps Memorial Health Center at a glance
Phelps Memorial Health Center is a non-profit critical access hospital in Holdrege, Nebraska (Phelps County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Nebraska average of 3.5.
86% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 87 minutes in the ER, better than the Nebraska median of 120 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Phelps County
- CMS Certification Number
- 281362
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 1 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.5 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 85% | 78.6% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 86% | 77.9% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.8 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 5 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 286 | 345 | 611 |
Emergency room
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 87 min | 120 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 0.4% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 87% | 74.4% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.4% | 12.4% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 19.4% | 16.8% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.8% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17% | 17.3% | 17.3% | Average |
Safety & infections
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.26 | 0.48 | Average |
Other hospitals near Phelps Memorial Health Center
Harlan County Health System
717 Brown St, Alma, NE 68920 · 19.3 mi
Critical Access Hospitals · Government
Not ratedKearney Regional Medical Center
804 22nd Avenue, Kearney, NE 68845 · 23.1 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageKearney County Health Services Hospital
727 East 1st St, Minden, NE 68959 · 25.2 mi
Critical Access Hospitals · Government
Not ratedFranklin County Memorial Hospital
1406 Q St, Franklin, NE 68939 · 31.9 mi
Critical Access Hospitals · Government
Not ratedLexington Regional Health Center
P O Box 980, 1201 North Erie St, Lexington, NE 68850 · 32.7 mi
Critical Access Hospitals · Government
Not rated
Frequently asked questions
What is Phelps Memorial Health Center's rating?
Phelps Memorial Health Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Nebraska hospitals is 3.5 stars.
How long is the ER wait at Phelps Memorial Health Center?
Patients treated and sent home from the emergency department spent a median of 87 minutes there, from arrival to departure. The Nebraska median is 120 minutes.
Does Phelps Memorial Health Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Phelps Memorial Health Center and how do I contact it?
Phelps Memorial Health Center is at 1215 Tibbals St, Holdrege, NE 68949. Phone: (308) 995-2211.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.