Acute care hospital in Norfolk, NE
Faith Health
2700 West Norfolk Ave, Norfolk, NE 68701 · (402) 371-4880
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Faith Health at a glance
Faith Health is a non-profit acute care hospital in Norfolk, Nebraska (Madison County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Nebraska average of 3.5.
69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 101 minutes in the ER, better than the Nebraska median of 120 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Madison County
- CMS Certification Number
- 280125
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 1 | 7 | 0 |
Ratings
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.5 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 72% | 78.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 69% | 77.9% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.8 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 4 / 5 | 3.3 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 436 | 345 | 611 |
Emergency room
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 101 min | 120 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 0.4% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 74% | 62.4% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 93% | 74.4% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.8% | 11.8% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 11% | 12.4% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 17.5% | 16.8% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 9.3% | 11.9% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9.2% | 9% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 2.5% | 2.6% | 2.4% | Average |
Readmissions (30-day)
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14% | 14.3% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20.6% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.7% | 19.8% | 19.9% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 10.7% | 10.9% | 11.1% | Average |
Safety & infections
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.11 | 0.96 | 1.00 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.43 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.18 | 0.36 | 0.36 | Better |
Other hospitals near Faith Health
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1200 Providence Rd, Wayne, NE 68787 · 25 mi
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Not ratedChi Health Plainview Hospital
P O Box 489, 704 North Third St, Plainview, NE 68769 · 28 mi
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Not ratedAntelope Memorial Hospital
P O Box 229, 102 West 9th St, Neligh, NE 68756 · 29.8 mi
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Not ratedPender Community Hospital
100 Hospital Drive, PO Box 100, Pender, NE 68047 · 36.9 mi
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Not ratedBoone County Health Center
P O Box 151, 723 West Fairview St, Albion, NE 68620 · 37.7 mi
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★★★★★4Above average
Frequently asked questions
What is Faith Health's rating?
Faith Health has 3 out of 5 stars on the CMS overall hospital star rating. The average for Nebraska hospitals is 3.5 stars.
How long is the ER wait at Faith Health?
Patients treated and sent home from the emergency department spent a median of 101 minutes there, from arrival to departure. The Nebraska median is 120 minutes.
Does Faith Health have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Faith Health and how do I contact it?
Faith Health is at 2700 West Norfolk Ave, Norfolk, NE 68701. Phone: (402) 371-4880.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.