Acute care hospital in Great Falls, MT
Benefis Hospitals INC
1101 26th St S, Great Falls, MT 59405 · (406) 455-5000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Benefis Hospitals INC at a glance
Benefis Hospitals INC is a non-profit acute care hospital in Great Falls, Montana (Cascade County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Montana average of 3.3.
62% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 186 minutes in the ER, worse than the Montana median of 120 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 4.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cascade County
- CMS Certification Number
- 270012
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 4 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 2 | 9 | 0 |
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 62% | 74.4% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 62% | 75.4% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.5 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 3.2 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 4.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.4 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 395 | 288 | 611 |
Emergency room
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 186 min | 120 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 1.1% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 71% | 73.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 46% | 53.1% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.1% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 15% | 12.6% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 24.6% | 16.3% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.2% | 11.4% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 11.7% | 9.6% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 4.7% | 3% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.6% | 14% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 20.9% | 20.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 15.6% | 16.7% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 20.9% | 19.6% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 5.3% | 5.7% | 5.8% | Better |
| Readmission rate after heart bypass surgery (lower is better) | 12.4% | 11.1% | 11.1% | Worse |
Safety & infections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.4% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.92 | 1.10 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.99 | 1.04 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.96 | 0.65 | 0.48 | Average |
| MRSA bloodstream infections (lower is better) | 0.30 | 0.27 | 0.68 | Better |
| C. difficile intestinal infections (lower is better) | 0.60 | 0.35 | 0.36 | Better |
Other hospitals near Benefis Hospitals INC
Great Falls Clinic Hospital
3010 15th Avenue South, Great Falls, MT 59405 · under 1 mi
Acute Care Hospitals · For-profit
★★★★★2Below average
Frequently asked questions
What is Benefis Hospitals INC's rating?
Benefis Hospitals INC has 2 out of 5 stars on the CMS overall hospital star rating. The average for Montana hospitals is 3.3 stars.
How long is the ER wait at Benefis Hospitals INC?
Patients treated and sent home from the emergency department spent a median of 186 minutes there, from arrival to departure. The Montana median is 120 minutes.
Does Benefis Hospitals INC have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Benefis Hospitals INC and how do I contact it?
Benefis Hospitals INC is at 1101 26th St S, Great Falls, MT 59405. Phone: (406) 455-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.