Acute care hospital in Lake Saint Louis, MO
Ssm St Joseph Hospital West
100 Medical Plaza, Lake Saint Louis, MO 63367 · (636) 625-5200
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Ssm St Joseph Hospital West at a glance
Ssm St Joseph Hospital West is a non-profit acute care hospital in Lake Saint Louis, Missouri (St. Charles County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Missouri average of 3.1.
63% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 215 minutes in the ER, worse than the Missouri median of 161 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- St. Charles County
- CMS Certification Number
- 260200
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 0 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 0 | 6 | 1 |
Ratings
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 64% | 72.2% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 63% | 70.8% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.4 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.1 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 1 / 5 | 3.3 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 676 | 634 | 611 |
Emergency room
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 215 min | 161 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 4% | 2.2% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 49% | 61.7% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 78% | 81.1% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.1% | 12% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 10.2% | 11.7% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 14.9% | 15.5% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 8% | 12% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 10.4% | 8.7% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.7% | 14.3% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.7% | 21.6% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.6% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.4% | 20.1% | 19.9% | Worse |
Safety & infections
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.97 | 0.97 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.11 | 0.66 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.55 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.74 | 0.82 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.00 | 1.06 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 1.78 | 0.87 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.07 | 0.38 | 0.36 | Better |
Other hospitals near Ssm St Joseph Hospital West
Progress West Hospital
2 Progress Point Pkwy, Ofallon, MO 63368 · 3.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageCenterpointe Hospital
4801 Weldon Spring Parkway, Saint Charles, MO 63304 · 7.5 mi
Psychiatric · For-profit
Not ratedBarnes-Jewish St Peters Hospital
10 Hospital Dr, Saint Peters, MO 63376 · 10 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageSt Lukes Hospital
232 S Woods Mill Rd, Chesterfield, MO 63017 · 15.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageRanken Jordan Pediatric Bridge Hospital
11365 Dorsett Road, Maryland Heights, MO 63043 · 18.6 mi
Childrens · Non-profit
Not ratedMaryland Heights Center for Behavioral Health
11100 Ayshire Dr, Maryland Heights, MO 63043 · 18.6 mi
Psychiatric · Non-profit
Not rated
All hospitals in Lake Saint Louis, MO · Compare side by side
Frequently asked questions
What is Ssm St Joseph Hospital West's rating?
Ssm St Joseph Hospital West has 3 out of 5 stars on the CMS overall hospital star rating. The average for Missouri hospitals is 3.1 stars.
How long is the ER wait at Ssm St Joseph Hospital West?
Patients treated and sent home from the emergency department spent a median of 215 minutes there, from arrival to departure. The Missouri median is 161 minutes.
Does Ssm St Joseph Hospital West have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Ssm St Joseph Hospital West and how do I contact it?
Ssm St Joseph Hospital West is at 100 Medical Plaza, Lake Saint Louis, MO 63367. Phone: (636) 625-5200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.