Acute care hospital in Saint Louis, MO

Mercy Hospital St Louis

615 New Ballas Road, Saint Louis, MO 63141 · (314) 251-6000

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mercy Hospital St Louis at a glance

Mercy Hospital St Louis is a non-profit acute care hospital in Saint Louis, Missouri (St. Louis County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Missouri average of 3.1.

78% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 220 minutes in the ER, worse than the Missouri median of 161 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 7 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
St. Louis County
CMS Certification Number
260020

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)350
Safety of care350
Readmissions191

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.1 / 53.2 / 5Better

Patient survey

This facility73%Missouri average72.2%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.3 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)73%72.2%71.7%Average
Patients who would definitely recommend the hospital (higher is better)78%70.8%71.2%Better
Nurse communication (higher is better)3 / 53.4 / 53.4 / 5Average
Doctor communication (higher is better)3 / 53.1 / 53.1 / 5Average
Communication about medicines (higher is better)3 / 52.7 / 52.7 / 5Average
Discharge information (higher is better)3 / 53.4 / 53.3 / 5Average
Cleanliness (higher is better)1 / 53.3 / 53.4 / 5Worse
Quietness at night (higher is better)4 / 53.6 / 53.3 / 5Better
Completed patient surveys1,572634611

Emergency room

This facility220 minMissouri average161 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)220 min161 min157 minWorse
Patients who left the ER before being seen (lower is better)4%2.2%1.7%Worse
Emergency department volumevery high

Timely care

This facility74%Missouri average61.7%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)74%61.7%63.8%Better
Healthcare workers given a flu vaccine (higher is better)94%81.1%74.5%Better

Death rates (30-day)

This facility11.8%Missouri average12%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.8%12%11.8%Average
Death rate for heart failure patients (lower is better)7.7%11.7%11.1%Better
Death rate for pneumonia patients (lower is better)11.8%15.5%15.3%Better
Death rate for stroke patients (lower is better)9.3%12%12.1%Better
Death rate for COPD patients (lower is better)8.8%8.7%8.6%Average
Death rate for heart bypass surgery patients (lower is better)3.1%2.6%2.4%Worse

Readmissions (30-day)

This facility16%Missouri average14.3%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)16%14.3%14.4%Worse
Readmission rate after heart failure (lower is better)23.7%21.6%21.4%Worse
Readmission rate after pneumonia (lower is better)18.8%17.3%17.3%Worse
Readmission rate after COPD (lower is better)20.1%20.1%19.9%Average
Readmission rate after hip/knee replacement (lower is better)7.2%6.1%5.8%Worse
Readmission rate after heart bypass surgery (lower is better)11.4%11.4%11.1%Average

Safety & infections

This facility2.7%Missouri average4.2%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)2.7%4.2%4.2%Better
Serious complications (patient safety composite) (lower is better)0.890.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.310.660.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.560.550.48Better
Surgical site infections after colon surgery (lower is better)0.830.820.80Average
Surgical site infections after abdominal hysterectomy (lower is better)0.501.061.04Average
MRSA bloodstream infections (lower is better)0.860.870.68Average
C. difficile intestinal infections (lower is better)0.170.380.36Better

Other hospitals near Mercy Hospital St Louis

  1. Barnes-Jewish West County Hospital

    12634 Olive Boulevard, Creve Coeur, MO 63141 · under 1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  2. Missouri Baptist Medical Center

    3015 N Ballas Rd, Saint Louis, MO 63131 · 3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  3. St Lukes Hospital

    232 S Woods Mill Rd, Chesterfield, MO 63017 · 4.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  4. Maryland Heights Center for Behavioral Health

    11100 Ayshire Dr, Maryland Heights, MO 63043 · 4.9 mi

    Psychiatric · Non-profit

    Not rated
  5. Ranken Jordan Pediatric Bridge Hospital

    11365 Dorsett Road, Maryland Heights, MO 63043 · 4.9 mi

    Childrens · Non-profit

    Not rated
  6. Ssm Health St Mary's Hospital - St Louis

    6420 Clayton Rd, Saint Louis, MO 63117 · 7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

All hospitals in Saint Louis, MO · Compare side by side

Frequently asked questions

What is Mercy Hospital St Louis's rating?

Mercy Hospital St Louis has 4 out of 5 stars on the CMS overall hospital star rating. The average for Missouri hospitals is 3.1 stars.

How long is the ER wait at Mercy Hospital St Louis?

Patients treated and sent home from the emergency department spent a median of 220 minutes there, from arrival to departure. The Missouri median is 161 minutes.

Does Mercy Hospital St Louis have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Mercy Hospital St Louis and how do I contact it?

Mercy Hospital St Louis is at 615 New Ballas Road, Saint Louis, MO 63141. Phone: (314) 251-6000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.