Acute care hospital in Joplin, MO

Mercy Hospital Joplin

100 Mercy Way, Joplin, MO 64804 · (417) 781-2727

★★★★★1
Much below average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mercy Hospital Joplin at a glance

Mercy Hospital Joplin is a non-profit acute care hospital in Joplin, Missouri (Jasper County).

CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Missouri average of 3.1.

77% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 226 minutes in the ER, worse than the Missouri median of 161 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 5.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Church
Emergency services
Yes
Birthing-friendly designation
Yes
County
Jasper County
CMS Certification Number
260001

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)062
Safety of care141
Readmissions082

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)1 / 53.1 / 53.2 / 5Worse

Patient survey

This facility70%Missouri average72.2%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.3 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)70%72.2%71.7%Average
Patients who would definitely recommend the hospital (higher is better)77%70.8%71.2%Better
Nurse communication (higher is better)2 / 53.4 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 53.1 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.4 / 53.3 / 5Average
Cleanliness (higher is better)3 / 53.3 / 53.4 / 5Average
Quietness at night (higher is better)4 / 53.6 / 53.3 / 5Better
Completed patient surveys437634611

Emergency room

This facility226 minMissouri average161 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)226 min161 min157 minWorse
Patients who left the ER before being seen (lower is better)6%2.2%1.7%Worse
Emergency department volumehigh

Timely care

This facility70%Missouri average61.7%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)70%61.7%63.8%Better
Healthcare workers given a flu vaccine (higher is better)95%81.1%74.5%Better

Death rates (30-day)

This facility12.2%Missouri average12%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)12.2%12%11.8%Average
Death rate for heart failure patients (lower is better)13.9%11.7%11.1%Worse
Death rate for pneumonia patients (lower is better)18.4%15.5%15.3%Worse
Death rate for stroke patients (lower is better)12.6%12%12.1%Average
Death rate for COPD patients (lower is better)10.8%8.7%8.6%Worse
Death rate for heart bypass surgery patients (lower is better)2.7%2.6%2.4%Worse

Readmissions (30-day)

This facility13.6%Missouri average14.3%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)13.6%14.3%14.4%Better
Readmission rate after heart failure (lower is better)21%21.6%21.4%Average
Readmission rate after pneumonia (lower is better)16.8%17.3%17.3%Average
Readmission rate after COPD (lower is better)21.8%20.1%19.9%Worse
Readmission rate after heart bypass surgery (lower is better)12.5%11.4%11.1%Worse

Safety & infections

This facility0.87Missouri average0.97U.S. average1.00
Serious complications (patient safety composite): this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.870.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)1.100.660.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)1.110.550.48Average
Surgical site infections after colon surgery (lower is better)1.260.820.80Average
MRSA bloodstream infections (lower is better)0.880.870.68Average
C. difficile intestinal infections (lower is better)0.150.380.36Better

Other hospitals near Mercy Hospital Joplin

  1. Freeman Health System - Freeman West

    1102 West 32nd Street, Joplin, MO 64804 · under 1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average
  2. Mercy Specialty Hospital Southeast Kansas

    1619 K 66, Galena, KS 66739 · 10.8 mi

    Acute Care Hospitals · Non-profit

    Not rated
  3. Freeman Neosho Hospital

    113 West Hickory Street, Neosho, MO 64850 · 12.5 mi

    Critical Access Hospitals · Non-profit

    ★★★★★4Above average
  4. Mercy Hospital Carthage

    3125 Dr Russell Smith Way, Carthage, MO 64836 · 17.4 mi

    Critical Access Hospitals · Non-profit

    ★★★★★4Above average
  5. Mercy Hospital Columbus

    220 N Pennsylvania Avenue, Columbus, KS 66725 · 23.2 mi

    Critical Access Hospitals · Non-profit

    Not rated
  6. Mercy Hospital Pittsburg, INC

    1 Mt Carmel Way, Pittsburg, KS 66762 · 28.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

All hospitals in Joplin, MO · Compare side by side

Frequently asked questions

What is Mercy Hospital Joplin's rating?

Mercy Hospital Joplin has 1 out of 5 stars on the CMS overall hospital star rating. The average for Missouri hospitals is 3.1 stars.

How long is the ER wait at Mercy Hospital Joplin?

Patients treated and sent home from the emergency department spent a median of 226 minutes there, from arrival to departure. The Missouri median is 161 minutes.

Does Mercy Hospital Joplin have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Mercy Hospital Joplin and how do I contact it?

Mercy Hospital Joplin is at 100 Mercy Way, Joplin, MO 64804. Phone: (417) 781-2727.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.