Acute care hospital in Flowood, MS
Merit Health River Oaks
1030 River Oaks Drive, Flowood, MS 39232 · (601) 932-1030
CMS overall hospital star rating
- Patient survey★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Merit Health River Oaks at a glance
Merit Health River Oaks is a for-profit acute care hospital in Flowood, Mississippi (Rankin County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Mississippi average of 2.3.
51% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 134 minutes in the ER, close to the Mississippi median of 133 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Rankin County
- CMS Certification Number
- 250138
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 0 | 6 | 2 |
Ratings
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 2.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 52% | 72.9% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 51% | 72.5% | 71.2% | Worse |
| Nurse communication (higher is better) | 1 / 5 | 3.6 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.6 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 1 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 1 / 5 | 3.1 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 4.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 501 | 323 | 611 |
Emergency room
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 134 min | 133 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.5% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 53% | 62.6% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 40% | 65.4% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 13.3% | 12.9% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 10% | 12.2% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 16.3% | 17.7% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 16.1% | 13.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.9% | 9.7% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.5% | 14.2% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.8% | 21.6% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.3% | 20.1% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 6.3% | 6% | 5.8% | Worse |
Safety & infections
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.7% | 4.1% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.89 | 1.05 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.37 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.51 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 1.08 | 0.80 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.55 | 0.36 | Better |
Other hospitals near Merit Health River Oaks
Merit Health Women's Hospital
1026 River Oaks Drive, Flowood, MS 39232 · under 1 mi
Acute Care Hospitals · For-profit
Not ratedBrentwood Behavioral Healthcare of Ms
3531 East Lakeland Drive, Flowood, MS 39232 · under 1 mi
Psychiatric · For-profit
Not ratedSt Dominic-Jackson Memorial Hospital
969 Lakeland Dr, Jackson, MS 39216 · 4.4 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageMississippi Methodist Rehab Ctr
1350 E Woodrow Wilson Dr, Jackson, MS 39216 · 4.4 mi
Acute Care Hospitals · Non-profit
Not ratedOceans Behavioral Hospital of Jackson
2969 North Curran Drive, Bldg A, Jackson, MS 39216 · 4.4 mi
Psychiatric · For-profit
Not ratedUniversity of Mississippi Med Center
2500 N State St, Jackson, MS 39216 · 4.4 mi
Acute Care Hospitals · Government
★★★★★2Below average
Frequently asked questions
What is Merit Health River Oaks's rating?
Merit Health River Oaks has 1 out of 5 stars on the CMS overall hospital star rating. The average for Mississippi hospitals is 2.3 stars.
How long is the ER wait at Merit Health River Oaks?
Patients treated and sent home from the emergency department spent a median of 134 minutes there, from arrival to departure. The Mississippi median is 133 minutes.
Does Merit Health River Oaks have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Merit Health River Oaks and how do I contact it?
Merit Health River Oaks is at 1030 River Oaks Drive, Flowood, MS 39232. Phone: (601) 932-1030.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.