Acute care hospital in Robbinsdale, MN
North Memorial Health Hospital
3300 Oakdale North, Robbinsdale, MN 55422 · (763) 520-5200
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
North Memorial Health Hospital at a glance
North Memorial Health Hospital is a non-profit acute care hospital in Robbinsdale, Minnesota (Hennepin County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Minnesota average of 3.8.
68% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 204 minutes in the ER, worse than the Minnesota median of 134 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Hennepin County
- CMS Certification Number
- 240001
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 1 | 4 | 1 |
| Readmissions | 0 | 8 | 2 |
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 3.8 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 65% | 75.4% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 68% | 74.5% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 4.1 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 3.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 3.2 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.4 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 798 | 362 | 611 |
Emergency room
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 204 min | 134 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 6% | 1.2% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 27% | 56.6% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 73% | 64.7% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.9% | 11.4% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 11% | 10.7% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 15.3% | 14.3% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 12.5% | 11.1% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 10.9% | 7.9% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 2.9% | 2.3% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.7% | 14.3% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 20% | 21.1% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 18.2% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.7% | 19.7% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 5.6% | 5.8% | 5.8% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 9.8% | 11.1% | 11.1% | Better |
Safety & infections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.4% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.18 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.17 | 0.58 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 1.23 | 0.63 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.76 | 0.88 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 1.00 | 0.56 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.14 | 0.38 | 0.36 | Better |
Other hospitals near North Memorial Health Hospital
Park Nicollet Methodist Hospital
6500 Excelsior Blvd, Saint Louis Park, MN 55426 · 4.1 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageHennepin County Medical Center
701 Park Avenue, Minneapolis, MN 55415 · 4.7 mi
Acute Care Hospitals · Government
★★★★★3AverageChildren's Hospitals & Clinics of Mn
2525 Chicago Avenue South, Minneapolis, MN 55404 · 5.1 mi
Childrens · Non-profit
Not ratedM Health Fairview University of Mn Medical Center
2450 Riverside Avenue, Minneapolis, MN 55454 · 5.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageAbbott Northwestern Hospital
800 East 28th Street, Minneapolis, MN 55407 · 6.7 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageMinneapolis VA Medical Center
One Veterans Drive, Minneapolis, MN 55417 · 8.8 mi
Acute Care - Veterans Administration · Government
★★★★★5Much above average
Frequently asked questions
What is North Memorial Health Hospital's rating?
North Memorial Health Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for Minnesota hospitals is 3.8 stars.
How long is the ER wait at North Memorial Health Hospital?
Patients treated and sent home from the emergency department spent a median of 204 minutes there, from arrival to departure. The Minnesota median is 134 minutes.
Does North Memorial Health Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is North Memorial Health Hospital and how do I contact it?
North Memorial Health Hospital is at 3300 Oakdale North, Robbinsdale, MN 55422. Phone: (763) 520-5200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.