Critical access hospital in Charlotte, MI
University of Michigan Health - Sparrow Eaton
321 E Harris Street, Charlotte, MI 48813 · (517) 543-1050
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
University of Michigan Health - Sparrow Eaton at a glance
University of Michigan Health - Sparrow Eaton is a non-profit critical access hospital in Charlotte, Michigan (Eaton County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Michigan average of 3.1.
75% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 168 minutes in the ER, close to the Michigan median of 161 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- County
- Eaton County
- CMS Certification Number
- 231327
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 6 | 0 |
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 69.3% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 75% | 68.5% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.1 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 232 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 168 min | 161 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 1.9% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 74% | 74.7% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 9.6% | 11.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.1% | 15.2% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 7.2% | 8.6% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.9% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.7% | 19.7% | 19.9% | Average |
Safety & infections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.40 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.32 | 0.36 | Average |
Other hospitals near University of Michigan Health - Sparrow Eaton
Eaton Rapids Medical Center
1500 S Main Street, Eaton Rapids, MI 48827 · 10.4 mi
Critical Access Hospitals · Non-profit
Not ratedMcLaren Greater Lansing
2900 Collins Road, Lansing, MI 48910 · 18.4 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageEdward W Sparrow Hospital
1215 E Michigan Avenue, Lansing, MI 48912 · 19.9 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- ★★★★★4Above average
Bronson Battle Creek Hospital
300 North Avenue, Battle Creek, MI 49017 · 22 mi
Acute Care Hospitals · For-profit
★★★★★3AverageCorewell Health Pennock Hospital
1009 W Green St, Hastings, MI 49058 · 23.5 mi
Critical Access Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is University of Michigan Health - Sparrow Eaton's rating?
University of Michigan Health - Sparrow Eaton has 1 out of 5 stars on the CMS overall hospital star rating. The average for Michigan hospitals is 3.1 stars.
How long is the ER wait at University of Michigan Health - Sparrow Eaton?
Patients treated and sent home from the emergency department spent a median of 168 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does University of Michigan Health - Sparrow Eaton have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is University of Michigan Health - Sparrow Eaton and how do I contact it?
University of Michigan Health - Sparrow Eaton is at 321 E Harris Street, Charlotte, MI 48813. Phone: (517) 543-1050.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.