Critical access hospital in Charlevoix, MI
Charlevoix Area Hospital
14700 Lakeshore Drive, Charlevoix, MI 49720 · (231) 547-4024
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Charlevoix Area Hospital at a glance
Charlevoix Area Hospital is a non-profit critical access hospital in Charlevoix, Michigan (Charlevoix County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 133 minutes in the ER, better than the Michigan median of 161 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Charlevoix County
- CMS Certification Number
- 231322
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | — | — | — |
| Readmissions | 0 | 5 | 0 |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 69.3% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 68.5% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.1 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 308 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 133 min | 161 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1.9% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 95% | 74.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 16.2% | 15.2% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 17% | 17.1% | 17.3% | Average |
Other hospitals near Charlevoix Area Hospital
McLaren Northern Michigan
416 Connable Ave, Petoskey, MI 49770 · 17.2 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageMunson Healthcare Otsego Memorial Hospital
825 N Center Ave, Gaylord, MI 49735 · 34.1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Charlevoix Area Hospital's rating?
CMS has not published a star rating for Charlevoix Area Hospital. This usually means there is not enough recent data.
How long is the ER wait at Charlevoix Area Hospital?
Patients treated and sent home from the emergency department spent a median of 133 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does Charlevoix Area Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Charlevoix Area Hospital and how do I contact it?
Charlevoix Area Hospital is at 14700 Lakeshore Drive, Charlevoix, MI 49720. Phone: (231) 547-4024.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.