Critical access hospital in Shelby, MI
Mercy Health Lakeshore Campus
72 South State Street, Shelby, MI 49455 · (231) 861-2156
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy Health Lakeshore Campus at a glance
Mercy Health Lakeshore Campus is a non-profit critical access hospital in Shelby, Michigan (Oceana County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
83% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 103 minutes in the ER, better than the Michigan median of 161 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Oceana County
- CMS Certification Number
- 231320
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | — | — | — |
| Readmissions | 1 | 2 | 0 |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 80% | 69.3% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 83% | 68.5% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.1 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 118 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 103 min | 161 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1.9% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 45% | 74.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 14.6% | 15.2% | 15.3% | Average |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.7% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.5% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.8% | 19.7% | 19.9% | Average |
Other hospitals near Mercy Health Lakeshore Campus
Corewell Health Gerber Hospital
212 S Sullivan St, Fremont, MI 49412 · 23.7 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above averageCorewell Health Ludington Hospital
One N Atkinson Drive, Ludington, MI 49431 · 24.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageTrinity Health Muskegon Hospital
1500 E Sherman Blvd, Muskegon, MI 49441 · 30.1 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Mercy Health Lakeshore Campus's rating?
CMS has not published a star rating for Mercy Health Lakeshore Campus. This usually means there is not enough recent data.
How long is the ER wait at Mercy Health Lakeshore Campus?
Patients treated and sent home from the emergency department spent a median of 103 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does Mercy Health Lakeshore Campus have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Mercy Health Lakeshore Campus and how do I contact it?
Mercy Health Lakeshore Campus is at 72 South State Street, Shelby, MI 49455. Phone: (231) 861-2156.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.