Critical access hospital in Cass City, MI
Hills & Dales General Hospital
4675 Hill Street, Cass City, MI 48726 · (989) 872-2121
CMS overall hospital star rating
- Patient survey★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hills & Dales General Hospital at a glance
Hills & Dales General Hospital is a non-profit critical access hospital in Cass City, Michigan (Tuscola County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Michigan average of 3.1.
93% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 91 minutes in the ER, better than the Michigan median of 161 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Tuscola County
- CMS Certification Number
- 231316
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 3 | 0 |
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 92% | 69.3% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 93% | 68.5% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.1 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 102 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 91 min | 161 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1.9% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 63% | 74.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.7% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 14.6% | 15.2% | 15.3% | Average |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.2% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.4% | 17.1% | 17.3% | Average |
Safety & infections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.00 | 0.32 | 0.36 | Average |
Other hospitals near Hills & Dales General Hospital
Scheurer Hospital
170 N Caseville Rd, Pigeon, MI 48755 · 13.3 mi
Critical Access Hospitals · Non-profit
Not rated- Not rated
- Not rated
McLaren Thumb Region
1100 S Van Dyke Rd, Bad Axe, MI 48413 · 16 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above averageMarlette Regional Hospital
2770 Main Street, Marlette, MI 48453 · 19.2 mi
Critical Access Hospitals · Non-profit
Not ratedMcKenzie Health System
120 N Delaware Street, Sandusky, MI 48471 · 20.5 mi
Critical Access Hospitals · Non-profit
Not rated
Frequently asked questions
What is Hills & Dales General Hospital's rating?
Hills & Dales General Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Michigan hospitals is 3.1 stars.
How long is the ER wait at Hills & Dales General Hospital?
Patients treated and sent home from the emergency department spent a median of 91 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does Hills & Dales General Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Hills & Dales General Hospital and how do I contact it?
Hills & Dales General Hospital is at 4675 Hill Street, Cass City, MI 48726. Phone: (989) 872-2121.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.