Acute care hospital in Pontiac, MI
McLaren Oakland
50 N Perry St, Pontiac, MI 48342 · (248) 338-5000
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
McLaren Oakland at a glance
McLaren Oakland is a non-profit acute care hospital in Pontiac, Michigan (Oakland County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Michigan average of 3.1.
46% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 103 minutes in the ER, better than the Michigan median of 161 minutes.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Oakland County
- CMS Certification Number
- 230207
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 6 | 0 |
| Readmissions | 0 | 8 | 0 |
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 54% | 69.3% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 46% | 68.5% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.1 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 2 / 5 | 2.9 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 536 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 103 min | 161 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1.9% | 1.7% | Better |
| Emergency department volume | high |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 66% | 59.7% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 64% | 74.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.9% | 12% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 8.7% | 11.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.3% | 15.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12.1% | 11.9% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 9% | 8.6% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.6% | 14.3% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.8% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.8% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.8% | 19.7% | 19.9% | Average |
Safety & infections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.91 | 1.00 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.41 | 0.67 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.19 | 0.40 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 1.25 | 1.05 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.75 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.23 | 0.32 | 0.36 | Better |
Other hospitals near McLaren Oakland
- Not rated
Trinity Health Oakland Hospital
44405 Woodward Ave, Pontiac, MI 48341 · 1.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- Not rated
Ascension Providence Rochester Hospital
1101 W University Drive, Rochester, MI 48307 · 7.8 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageBeaumont Hospital, Troy
44201 Dequindre Road, Troy, MI 48085 · 8.2 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageHenry Ford Health West Bloomfield Hospital
6777 West Maple Road, W Bloomfield, MI 48322 · 9.2 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is McLaren Oakland's rating?
McLaren Oakland has 2 out of 5 stars on the CMS overall hospital star rating. The average for Michigan hospitals is 3.1 stars.
How long is the ER wait at McLaren Oakland?
Patients treated and sent home from the emergency department spent a median of 103 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does McLaren Oakland have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is McLaren Oakland and how do I contact it?
McLaren Oakland is at 50 N Perry St, Pontiac, MI 48342. Phone: (248) 338-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.