Acute care hospital in Grand Rapids, MI
Mercy Health Saint Mary's
200 Jefferson Avenue SE, Grand Rapids, MI 49503 · (616) 685-5000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy Health Saint Mary's at a glance
Mercy Health Saint Mary's is a non-profit acute care hospital in Grand Rapids, Michigan (Kent County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Michigan average of 3.1.
78% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 136 minutes in the ER, better than the Michigan median of 161 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Kent County
- CMS Certification Number
- 230059
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 0 |
| Safety of care | 1 | 7 | 0 |
| Readmissions | 0 | 8 | 2 |
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 69.3% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 78% | 68.5% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.1 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 2 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 529 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 136 min | 161 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1.9% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 59.7% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 47% | 74.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 13% | 12% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 10.5% | 11.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.1% | 15.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 9.8% | 11.9% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.1% | 8.6% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 14.3% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 19.2% | 21.2% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 18.4% | 17.1% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20% | 19.7% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.2% | 6% | 5.8% | Better |
Safety & infections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.4% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.12 | 1.00 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.46 | 0.67 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.17 | 0.40 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 2.58 | 1.05 | 0.80 | Worse |
| MRSA bloodstream infections (lower is better) | 0.96 | 0.75 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.20 | 0.32 | 0.36 | Better |
Other hospitals near Mercy Health Saint Mary's
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100 Michigan St NE, Grand Rapids, MI 49503 · under 1 mi
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★★★★★4Above averageUniversity of Michigan Health - West
5900 Byron Center Avenue, SW, Wyoming, MI 49519 · 5.5 mi
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★★★★★4Above averagePine Rest Christian Mental Health Services
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Not ratedForest View Psychiatric Hospital
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Not ratedCorewell Health Zeeland Hospital
8333 Felch St, Zeeland, MI 49464 · 18.4 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageTrinity Health Grand Haven Hospital
1309 Sheldon Rd, Grand Haven, MI 49417 · 25.2 mi
Acute Care Hospitals · Government
★★★★★4Above average
Frequently asked questions
What is Mercy Health Saint Mary's's rating?
Mercy Health Saint Mary's has 3 out of 5 stars on the CMS overall hospital star rating. The average for Michigan hospitals is 3.1 stars.
How long is the ER wait at Mercy Health Saint Mary's?
Patients treated and sent home from the emergency department spent a median of 136 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does Mercy Health Saint Mary's have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Mercy Health Saint Mary's and how do I contact it?
Mercy Health Saint Mary's is at 200 Jefferson Avenue SE, Grand Rapids, MI 49503. Phone: (616) 685-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.