Acute care hospital in Adrian, MI
Promedica Charles and Virginia Hickman Hospital
5640 N Adrian Highway, Adrian, MI 49221 · (517) 265-0900
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Promedica Charles and Virginia Hickman Hospital at a glance
Promedica Charles and Virginia Hickman Hospital is a non-profit acute care hospital in Adrian, Michigan (Lenawee County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Michigan average of 3.1.
54% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 172 minutes in the ER, worse than the Michigan median of 161 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Lenawee County
- CMS Certification Number
- 230005
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 1 | 7 | 0 |
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 63% | 69.3% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 54% | 68.5% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.1 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 539 | 499 | 611 |
Emergency room
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 172 min | 161 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 1.9% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 59.7% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 89% | 74.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.7% | 12% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 13.4% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.7% | 15.2% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 13.9% | 11.9% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.5% | 8.6% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.3% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.8% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.7% | 19.7% | 19.9% | Better |
Safety & infections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.02 | 1.00 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.14 | 0.32 | 0.36 | Better |
Other hospitals near Promedica Charles and Virginia Hickman Hospital
The Center for Forensic Psychiatry
8303 Platt Road, Saline, MI 48176 · 20.2 mi
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Fulton County Health Center
725 South Shoop Avenue, Wauseon, OH 43567 · 22.8 mi
Critical Access Hospitals · Non-profit
★★★★★3AveragePromedica Toledo Hospital
2142 North Cove Boulevard, Toledo, OH 43606 · 28.2 mi
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★★★★★4Above average- ★★★★★4Above average
Hillsdale Hospital
168 S Howell Street, Hillsdale, MI 49242 · 28.7 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Promedica Charles and Virginia Hickman Hospital's rating?
Promedica Charles and Virginia Hickman Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for Michigan hospitals is 3.1 stars.
How long is the ER wait at Promedica Charles and Virginia Hickman Hospital?
Patients treated and sent home from the emergency department spent a median of 172 minutes there, from arrival to departure. The Michigan median is 161 minutes.
Does Promedica Charles and Virginia Hickman Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Promedica Charles and Virginia Hickman Hospital and how do I contact it?
Promedica Charles and Virginia Hickman Hospital is at 5640 N Adrian Highway, Adrian, MI 49221. Phone: (517) 265-0900.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.