Acute care hospital in Boston, MA
New England Baptist Hospital
125 Parker Hill Avenue, Boston, MA 02120 · (617) 754-5800
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
New England Baptist Hospital at a glance
New England Baptist Hospital is a non-profit acute care hospital in Boston, Massachusetts (Suffolk County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Massachusetts average of 3.2.
86% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
It does not provide emergency services.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- No
- County
- Suffolk County
- CMS Certification Number
- 220088
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 2 | 0 | 1 |
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 82% | 67.6% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 86% | 69.5% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.7 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.1 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 2.1 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,070 | 867 | 611 |
Timely care
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 94% | 84.1% | 74.5% | Better |
Readmissions (30-day)
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after hip/knee replacement (lower is better) | 3.7% | 5.7% | 5.8% | Better |
Safety & infections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.1% | 4.1% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.07 | 1.02 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.44 | 0.36 | Average |
Other hospitals near New England Baptist Hospital
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Frequently asked questions
What is New England Baptist Hospital's rating?
New England Baptist Hospital has 5 out of 5 stars on the CMS overall hospital star rating. The average for Massachusetts hospitals is 3.2 stars.
Does New England Baptist Hospital have an emergency room?
No. CMS lists it as not providing emergency services.
Where is New England Baptist Hospital and how do I contact it?
New England Baptist Hospital is at 125 Parker Hill Avenue, Boston, MA 02120. Phone: (617) 754-5800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.