Acute care hospital in Fall River, MA

Southcoast Hospitals Group

363 Highland Avenue, Fall River, MA 02720 · (508) 679-3131

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Southcoast Hospitals Group at a glance

Southcoast Hospitals Group is a non-profit acute care hospital in Fall River, Massachusetts (Bristol County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Massachusetts average of 3.2.

72% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 190 minutes in the ER, better than the Massachusetts median of 219 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 6 and worse on 3.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Bristol County
CMS Certification Number
220074

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)260
Safety of care340
Readmissions173

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.2 / 53.2 / 5Better

Patient survey

This facility68%Massachusetts average67.6%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.1 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)68%67.6%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)72%69.5%71.2%Average
Nurse communication (higher is better)4 / 53.5 / 53.4 / 5Better
Doctor communication (higher is better)3 / 53 / 53.1 / 5Average
Communication about medicines (higher is better)3 / 52.7 / 52.7 / 5Average
Discharge information (higher is better)4 / 53.6 / 53.3 / 5Better
Cleanliness (higher is better)4 / 53.1 / 53.4 / 5Better
Quietness at night (higher is better)2 / 52.1 / 53.3 / 5Worse
Completed patient surveys1,284867611

Emergency room

This facility190 minMassachusetts average219 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)190 min219 min157 minWorse
Patients who left the ER before being seen (lower is better)4%4%1.7%Worse
Emergency department volumevery high

Timely care

This facility67%Massachusetts average53.9%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)67%53.9%63.8%Better
Healthcare workers given a flu vaccine (higher is better)62%84.1%74.5%Worse

Death rates (30-day)

This facility11.6%Massachusetts average11.4%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.6%11.4%11.8%Average
Death rate for heart failure patients (lower is better)10.1%9.8%11.1%Better
Death rate for pneumonia patients (lower is better)15.1%13.4%15.3%Average
Death rate for stroke patients (lower is better)9.9%11.8%12.1%Better
Death rate for COPD patients (lower is better)8.8%7.5%8.6%Average
Death rate for heart bypass surgery patients (lower is better)2.2%2.1%2.4%Better

Readmissions (30-day)

This facility14%Massachusetts average14.8%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14%14.8%14.4%Average
Readmission rate after heart failure (lower is better)23.1%22%21.4%Worse
Readmission rate after pneumonia (lower is better)17.9%17.8%17.3%Average
Readmission rate after COPD (lower is better)18.8%20.4%19.9%Better
Readmission rate after hip/knee replacement (lower is better)5.5%5.7%5.8%Better
Readmission rate after heart bypass surgery (lower is better)10%10.8%11.1%Better

Safety & infections

This facility3.2%Massachusetts average4.1%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3.2%4.1%4.2%Better
Serious complications (patient safety composite) (lower is better)1.091.021.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.530.480.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.370.660.48Better
Surgical site infections after colon surgery (lower is better)0.910.780.80Average
MRSA bloodstream infections (lower is better)0.630.690.68Average
C. difficile intestinal infections (lower is better)0.580.440.36Better

Other hospitals near Southcoast Hospitals Group

  1. Dr John C Corrigan Mental Health Center

    49 Hillside Street, Fall River, MA 02720 · under 1 mi

    Psychiatric · Government

    Not rated

  2. Saint Anne's Hospital

    795 Middle Street, Fall River, MA 02721 · 4.2 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average

  3. Southcoast Behavioral Health

    581 Faunce Corner Road, Dartmouth, MA 02747 · 6.9 mi

    Psychiatric · For-profit

    Not rated

  4. Taunton State Hospital

    60 Hodges Avenue, Box 151, Taunton, MA 02780 · 12.6 mi

    Psychiatric · Government

    Not rated

  5. Brown University Health Morton Hospital

    88 Washington Street, Taunton, MA 02780 · 12.6 mi

    Acute Care Hospitals · For-profit

    ★★★★★1Much below average

  6. Emma Pendleton Bradley Hospital

    1011 Veterans Memorial Parkway, East Providence, RI 02915 · 13 mi

    Psychiatric · Non-profit

    Not rated

All hospitals in Fall River, MA · Compare side by side

Frequently asked questions

What is Southcoast Hospitals Group's rating?

Southcoast Hospitals Group has 4 out of 5 stars on the CMS overall hospital star rating. The average for Massachusetts hospitals is 3.2 stars.

How long is the ER wait at Southcoast Hospitals Group?

Patients treated and sent home from the emergency department spent a median of 190 minutes there, from arrival to departure. The Massachusetts median is 219 minutes.

Does Southcoast Hospitals Group have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Southcoast Hospitals Group and how do I contact it?

Southcoast Hospitals Group is at 363 Highland Avenue, Fall River, MA 02720. Phone: (508) 679-3131.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.