Acute care hospital in Northampton, MA
Cooley Dickinson Hospital Inc,the
30 Locust Street, Northampton, MA 01061 · (413) 582-2000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Cooley Dickinson Hospital Inc,the at a glance
Cooley Dickinson Hospital Inc,the is a non-profit acute care hospital in Northampton, Massachusetts (Hampshire County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Massachusetts average of 3.2.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 261 minutes in the ER, worse than the Massachusetts median of 219 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Hampshire County
- CMS Certification Number
- 220015
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 5 | 0 |
| Safety of care | 1 | 5 | 1 |
| Readmissions | 1 | 7 | 1 |
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 67.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 69.5% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.7 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.1 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 2.1 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 641 | 867 | 611 |
Emergency room
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 261 min | 219 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 4% | 4% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 55% | 53.9% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 97% | 84.1% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.7% | 11.4% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 13.1% | 9.8% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.8% | 13.4% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 13.1% | 11.8% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.1% | 7.5% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.5% | 22% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 16.6% | 17.8% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.4% | 20.4% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.4% | 5.7% | 5.8% | Better |
Safety & infections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.5% | 4.1% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.59 | 1.02 | 1.00 | Worse |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 3.26 | 0.48 | 0.58 | Worse |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 1.70 | 0.66 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.44 | 0.78 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.77 | 0.69 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 1.12 | 0.44 | 0.36 | Average |
Frequently asked questions
What is Cooley Dickinson Hospital Inc,the's rating?
Cooley Dickinson Hospital Inc,the has 2 out of 5 stars on the CMS overall hospital star rating. The average for Massachusetts hospitals is 3.2 stars.
How long is the ER wait at Cooley Dickinson Hospital Inc,the?
Patients treated and sent home from the emergency department spent a median of 261 minutes there, from arrival to departure. The Massachusetts median is 219 minutes.
Does Cooley Dickinson Hospital Inc,the have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Cooley Dickinson Hospital Inc,the and how do I contact it?
Cooley Dickinson Hospital Inc,the is at 30 Locust Street, Northampton, MA 01061. Phone: (413) 582-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.