Acute care hospital in Germantown, MD

Holy Cross Germantown Hospital

19801 Observation Drive, Germantown, MD 20876 · (301) 557-6020

★★★★★1
Much below average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Holy Cross Germantown Hospital at a glance

Holy Cross Germantown Hospital is a non-profit acute care hospital in Germantown, Maryland (Montgomery County).

CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Maryland average of 3.3.

68% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 233 minutes in the ER, close to the Maryland median of 242 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 2.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Montgomery County
CMS Certification Number
210065

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care070
Readmissions052

Ratings

MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)1 / 53.3 / 53.2 / 5Worse

Patient survey

This facility64%Maryland average65.7%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 52.8 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)64%65.7%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)68%65.7%71.2%Average
Nurse communication (higher is better)2 / 52.7 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 52.7 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.2 / 52.7 / 5Worse
Discharge information (higher is better)2 / 53.2 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.1 / 53.4 / 5Worse
Quietness at night (higher is better)3 / 53 / 53.3 / 5Average
Completed patient surveys1,033961611

Emergency room

This facility233 minMaryland average242 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)233 min242 min157 minWorse
Patients who left the ER before being seen (lower is better)2%3.1%1.7%Worse
Emergency department volumemedium

Timely care

This facility87%Maryland average63.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)87%63.8%63.8%Better
Healthcare workers given a flu vaccine (higher is better)38%92.8%74.5%Worse

Death rates (30-day)

This facility11.2%Maryland average11.8%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.2%11.8%11.8%Better
Death rate for heart failure patients (lower is better)9.3%10.9%11.1%Better
Death rate for pneumonia patients (lower is better)17.1%14.9%15.3%Worse
Death rate for stroke patients (lower is better)11.2%10.9%12.1%Better
Death rate for COPD patients (lower is better)8.8%8.3%8.6%Average

Readmissions (30-day)

This facility15.1%Maryland average14.4%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)15.1%14.4%14.4%Average
Readmission rate after heart failure (lower is better)22.2%20.5%21.4%Average
Readmission rate after pneumonia (lower is better)17.7%16.9%17.3%Average
Readmission rate after COPD (lower is better)19.7%19.5%19.9%Average
Readmission rate after hip/knee replacement (lower is better)5.2%5.8%5.8%Better

Safety & infections

This facility3.7%Maryland average4.2%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3.7%4.2%4.2%Better
Serious complications (patient safety composite) (lower is better)0.941.041.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.760.540.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)1.460.440.48Average
Surgical site infections after colon surgery (lower is better)0.650.650.80Average
MRSA bloodstream infections (lower is better)1.300.520.68Average
C. difficile intestinal infections (lower is better)0.270.380.36Better

Other hospitals near Holy Cross Germantown Hospital

  1. Adventist Healthcare Shady Grove Medical Center

    9901 Medical Center Drive, Rockville, MD 20850 · 8.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

  2. Medstar Montgomery Medical Center

    18101 Prince Philip Drive, Olney, MD 20832 · 9.2 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

  3. Suburban Hospital

    8600 Old Georgetown Road, Bethesda, MD 20814 · 15.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

  4. Walter Reed National Military Med Cen

    4494 Palmer Rd N, Bethesda, MD 20814 · 15.6 mi

    Acute Care - Department of Defense · Government

    Not rated

  5. Inova Loudoun Hospital

    44045 Riverside Parkway, Leesburg, VA 20176 · 16.2 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average

  6. Adventist Healthcare White Oak Medical Center

    11890 Healing Way, Silver Spring, MD 20904 · 16.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

All hospitals in Germantown, MD · Compare side by side

Frequently asked questions

What is Holy Cross Germantown Hospital's rating?

Holy Cross Germantown Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for Maryland hospitals is 3.3 stars.

How long is the ER wait at Holy Cross Germantown Hospital?

Patients treated and sent home from the emergency department spent a median of 233 minutes there, from arrival to departure. The Maryland median is 242 minutes.

Does Holy Cross Germantown Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Holy Cross Germantown Hospital and how do I contact it?

Holy Cross Germantown Hospital is at 19801 Observation Drive, Germantown, MD 20876. Phone: (301) 557-6020.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.