Acute care hospital in Randallstown, MD
Northwest Hospital Center
5401 Old Court Road, Randallstown, MD 21133 · (410) 521-2200
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northwest Hospital Center at a glance
Northwest Hospital Center is a non-profit acute care hospital in Randallstown, Maryland (Baltimore County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Maryland average of 3.3.
56% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 251 minutes in the ER, close to the Maryland median of 242 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 5.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Baltimore County
- CMS Certification Number
- 210040
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 2 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 1 | 5 | 3 |
Ratings
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 60% | 65.7% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 56% | 65.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 2.7 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 2.7 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.2 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.1 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 452 | 961 | 611 |
Emergency room
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 251 min | 242 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 3.1% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 69% | 63.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 96% | 92.8% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.4% | 11.8% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 12.6% | 10.9% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 16.9% | 14.9% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 10.2% | 10.9% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 10.9% | 8.3% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.8% | 20.5% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 19% | 16.9% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 17.7% | 19.5% | 19.9% | Better |
Safety & infections
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.30 | 1.04 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.28 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.19 | 0.44 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.65 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.52 | 0.68 | Better |
| C. difficile intestinal infections (lower is better) | 0.08 | 0.38 | 0.36 | Better |
Other hospitals near Northwest Hospital Center
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Not ratedSinai Hospital of Baltimore
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★★★★★3AverageMount Washington Pediatric Hospital
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Springfield Hospital Center
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Frequently asked questions
What is Northwest Hospital Center's rating?
Northwest Hospital Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for Maryland hospitals is 3.3 stars.
How long is the ER wait at Northwest Hospital Center?
Patients treated and sent home from the emergency department spent a median of 251 minutes there, from arrival to departure. The Maryland median is 242 minutes.
Does Northwest Hospital Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Northwest Hospital Center and how do I contact it?
Northwest Hospital Center is at 5401 Old Court Road, Randallstown, MD 21133. Phone: (410) 521-2200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.