Acute care hospital in Bangor, ME
Northern Light Eastern Maine Medical Center
489 State Street, Bangor, ME 04401 · (207) 973-7000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northern Light Eastern Maine Medical Center at a glance
Northern Light Eastern Maine Medical Center is a non-profit acute care hospital in Bangor, Maine (Penobscot County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Maine average of 3.2.
60% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 219 minutes in the ER, worse than the Maine median of 163 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 7 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Penobscot County
- CMS Certification Number
- 200033
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 5 | 5 | 1 |
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 59% | 72.7% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 60% | 72.1% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 4.2 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 3 / 5 | 4 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 3.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.8 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 1,765 | 399 | 611 |
Emergency room
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 219 min | 163 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 2.6% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 64.2% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 99% | 96.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12% | 12.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.4% | 12.5% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 15.1% | 16.3% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 13% | 13.1% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.5% | 9.5% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 2.2% | 2.1% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 11.8% | 13.8% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 20.4% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.7% | 17.2% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.3% | 19.8% | 19.9% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 9.3% | 10.4% | 11.1% | Better |
Safety & infections
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.80 | 0.98 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.50 | 0.56 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.98 | 0.69 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.19 | 0.93 | 0.80 | Better |
| MRSA bloodstream infections (lower is better) | 0.61 | 0.50 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.36 | 0.42 | 0.36 | Better |
Other hospitals near Northern Light Eastern Maine Medical Center
Dorothea Dix Psychiatric Center
656 State Street, Bangor, ME 04401 · under 1 mi
Psychiatric · Government
Not rated- ★★★★★3Average
Northern Light Acadia Hospital
268 Stillwater Ave, Bangor, ME 04401 · under 1 mi
Psychiatric · Non-profit
Not ratedNorthern Light Maine Coast Hospital
50 Union Street, Ellsworth, ME 04605 · 25 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageNorthern Light Mayo Hospital
897 West Main Street, Dover Foxcroft, ME 04426 · 27.4 mi
Critical Access Hospitals · Government
★★★★★2Below averageMainehealth Waldo Hospital
118 Northport Ave, Belfast, ME 04915 · 28.1 mi
Critical Access Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Northern Light Eastern Maine Medical Center's rating?
Northern Light Eastern Maine Medical Center has 5 out of 5 stars on the CMS overall hospital star rating. The average for Maine hospitals is 3.2 stars.
How long is the ER wait at Northern Light Eastern Maine Medical Center?
Patients treated and sent home from the emergency department spent a median of 219 minutes there, from arrival to departure. The Maine median is 163 minutes.
Does Northern Light Eastern Maine Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Northern Light Eastern Maine Medical Center and how do I contact it?
Northern Light Eastern Maine Medical Center is at 489 State Street, Bangor, ME 04401. Phone: (207) 973-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.