Acute care hospital in Lafayette, LA
Our Lady of Lourdes Regional Medical Center, INC
4801 Ambassador Caffery Parkway, Lafayette, LA 70508 · (337) 470-2000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Our Lady of Lourdes Regional Medical Center, INC at a glance
Our Lady of Lourdes Regional Medical Center, INC is a non-profit acute care hospital in Lafayette, Louisiana (Lafayette County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Louisiana average of 2.8.
81% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 140 minutes in the ER, close to the Louisiana median of 135 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Lafayette County
- CMS Certification Number
- 190102
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 1 |
| Safety of care | 2 | 4 | 0 |
| Readmissions | 0 | 9 | 1 |
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 80% | 75.9% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 81% | 75.3% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.1 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 4.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 803 | 388 | 611 |
Emergency room
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 140 min | 135 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 2% | 1.6% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 69% | 67.1% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 78% | 62.8% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.4% | 12.2% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.4% | 11.7% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 18% | 15.9% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 14.2% | 13.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9.6% | 8.9% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 3.3% | 3% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.8% | 14.6% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 21.5% | 21.7% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.3% | 17.4% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 21.4% | 19.8% | 19.9% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 11.6% | 11.9% | 11.1% | Average |
Safety & infections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.83 | 1.01 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.30 | 0.71 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.86 | 0.52 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 1.10 | 0.74 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 1.07 | 1.05 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.21 | 0.36 | 0.36 | Better |
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Frequently asked questions
What is Our Lady of Lourdes Regional Medical Center, INC's rating?
Our Lady of Lourdes Regional Medical Center, INC has 3 out of 5 stars on the CMS overall hospital star rating. The average for Louisiana hospitals is 2.8 stars.
How long is the ER wait at Our Lady of Lourdes Regional Medical Center, INC?
Patients treated and sent home from the emergency department spent a median of 140 minutes there, from arrival to departure. The Louisiana median is 135 minutes.
Does Our Lady of Lourdes Regional Medical Center, INC have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Our Lady of Lourdes Regional Medical Center, INC and how do I contact it?
Our Lady of Lourdes Regional Medical Center, INC is at 4801 Ambassador Caffery Parkway, Lafayette, LA 70508. Phone: (337) 470-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.