Acute care hospital in Hammond, LA

North Oaks Medical Center

15790 Paul Vega Md Drive, Hammond, LA 70403 · (985) 345-2700

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

North Oaks Medical Center at a glance

North Oaks Medical Center is a government acute care hospital in Hammond, Louisiana (Tangipahoa County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Louisiana average of 2.8.

63% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 159 minutes in the ER, worse than the Louisiana median of 135 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 5.

Facility details

Type
Acute care hospital
Ownership
Government - Hospital District Or Authority
Emergency services
Yes
Birthing-friendly designation
Yes
County
Tangipahoa County
CMS Certification Number
190015

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)071
Safety of care150
Readmissions064

Ratings

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 52.8 / 53.2 / 5Worse

Patient survey

This facility68%Louisiana average75.9%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.7 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)68%75.9%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)63%75.3%71.2%Worse
Nurse communication (higher is better)3 / 53.8 / 53.4 / 5Average
Doctor communication (higher is better)3 / 53.7 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 53.1 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.4 / 53.3 / 5Average
Cleanliness (higher is better)4 / 53.6 / 53.4 / 5Better
Quietness at night (higher is better)4 / 54.3 / 53.3 / 5Better
Completed patient surveys1,033388611

Emergency room

This facility159 minLouisiana average135 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)159 min135 min157 minAverage
Patients who left the ER before being seen (lower is better)6%1.6%1.7%Worse
Emergency department volumevery high

Timely care

This facility63%Louisiana average67.1%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)63%67.1%63.8%Average
Healthcare workers given a flu vaccine (higher is better)80%62.8%74.5%Better

Death rates (30-day)

This facility14%Louisiana average12.2%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)14%12.2%11.8%Worse
Death rate for heart failure patients (lower is better)13.4%11.7%11.1%Worse
Death rate for pneumonia patients (lower is better)16.4%15.9%15.3%Worse
Death rate for stroke patients (lower is better)13.9%13.3%12.1%Worse
Death rate for COPD patients (lower is better)9.1%8.9%8.6%Worse
Death rate for heart bypass surgery patients (lower is better)2.5%3%2.4%Average

Readmissions (30-day)

This facility13.6%Louisiana average14.6%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)13.6%14.6%14.4%Better
Readmission rate after heart failure (lower is better)22.2%21.7%21.4%Average
Readmission rate after pneumonia (lower is better)17.6%17.4%17.3%Average
Readmission rate after COPD (lower is better)19.5%19.8%19.9%Average
Readmission rate after heart bypass surgery (lower is better)12.8%11.9%11.1%Worse

Safety & infections

This facility1.10Louisiana average1.01U.S. average1.00
Serious complications (patient safety composite): this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)1.101.011.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.160.710.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.580.520.48Average
Surgical site infections after colon surgery (lower is better)0.510.740.80Average
MRSA bloodstream infections (lower is better)0.681.050.68Average
C. difficile intestinal infections (lower is better)0.450.360.36Better

Other hospitals near North Oaks Medical Center

  1. Cypress Pointe Surgical Hospital

    42570 South Airport Rd, Hammond, LA 70403 · under 1 mi

    Acute Care Hospitals · For-profit

    Not rated
  2. Universal Behavioral Health Hospital

    800 S Oak St, Hammond, LA 70403 · under 1 mi

    Psychiatric · For-profit

    Not rated
  3. Lallie Kemp Medical Center

    52579 Highway 51 South, Independence, LA 70443 · 10.5 mi

    Critical Access Hospitals · Government

    Not rated
  4. Hood Memorial Hospital

    301 W Walnut Street, Amite, LA 70422 · 17 mi

    Critical Access Hospitals · Government

    Not rated
  5. Greenbrier Behavioral Health

    201 Greenbriar Blvd, Covington, LA 70433 · 21 mi

    Psychiatric · For-profit

    Not rated
  6. St Tammany Parish Hospital

    1202 S Tyler Street, Covington, LA 70433 · 21 mi

    Acute Care Hospitals · Government

    ★★★★★4Above average

All hospitals in Hammond, LA · Compare side by side

Frequently asked questions

What is North Oaks Medical Center's rating?

North Oaks Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for Louisiana hospitals is 2.8 stars.

How long is the ER wait at North Oaks Medical Center?

Patients treated and sent home from the emergency department spent a median of 159 minutes there, from arrival to departure. The Louisiana median is 135 minutes.

Does North Oaks Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is North Oaks Medical Center and how do I contact it?

North Oaks Medical Center is at 15790 Paul Vega Md Drive, Hammond, LA 70403. Phone: (985) 345-2700.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.