Acute care hospital in Henderson, KY
Deaconess Henderson Hospital
1305 N Elm St, Henderson, KY 42420 · (270) 827-7700
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Deaconess Henderson Hospital at a glance
Deaconess Henderson Hospital is a non-profit acute care hospital in Henderson, Kentucky (Henderson County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Kentucky average of 2.8.
61% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 127 minutes in the ER, better than the Kentucky median of 147 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Henderson County
- CMS Certification Number
- 180056
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 0 | 7 | 1 |
Ratings
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 66% | 73.1% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 61% | 70.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.8 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.4 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 498 | 495 | 611 |
Emergency room
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 127 min | 147 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 2% | 1.4% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 78% | 66% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 81% | 74.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 8.3% | 12% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.6% | 16.6% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 13.8% | 12.4% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 11.6% | 9.2% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 23.7% | 21.4% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.3% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.4% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.99 | 1.02 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.78 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.60 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.63 | 0.94 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.63 | 0.75 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.08 | 0.40 | 0.36 | Better |
Other hospitals near Deaconess Henderson Hospital
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3400 Lincoln Avenue, Evansville, IN 47714 · 10.9 mi
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The Women's Hospital
4199 Gateway Blvd, Newburgh, IN 47630 · 14.1 mi
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Critical Access Hospitals · Non-profit
Not ratedMethodist Hospital Union County
4604 US Highway 60 West, Morganfield, KY 42437 · 24.1 mi
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Not ratedOwensboro Health Regional Hospital
1201 Pleasant Valley Road, Owensboro, KY 42303 · 25.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Frequently asked questions
What is Deaconess Henderson Hospital's rating?
Deaconess Henderson Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Kentucky hospitals is 2.8 stars.
How long is the ER wait at Deaconess Henderson Hospital?
Patients treated and sent home from the emergency department spent a median of 127 minutes there, from arrival to departure. The Kentucky median is 147 minutes.
Does Deaconess Henderson Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Deaconess Henderson Hospital and how do I contact it?
Deaconess Henderson Hospital is at 1305 N Elm St, Henderson, KY 42420. Phone: (270) 827-7700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.