Acute care hospital in Florence, KY

St Elizabeth Florence

4900 Houston Road, Florence, KY 41042 · (859) 212-5220

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

St Elizabeth Florence at a glance

St Elizabeth Florence is a non-profit acute care hospital in Florence, Kentucky (Boone County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Kentucky average of 2.8.

67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 158 minutes in the ER, worse than the Kentucky median of 147 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
County
Boone County
CMS Certification Number
180045

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care150
Readmissions141

Ratings

MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 52.8 / 53.2 / 5Average

Patient survey

This facility71%Kentucky average73.1%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.4 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)71%73.1%71.7%Average
Patients who would definitely recommend the hospital (higher is better)67%70.9%71.2%Worse
Nurse communication (higher is better)3 / 53.8 / 53.4 / 5Average
Doctor communication (higher is better)2 / 53.4 / 53.1 / 5Worse
Communication about medicines (higher is better)3 / 52.8 / 52.7 / 5Average
Discharge information (higher is better)3 / 53.3 / 53.3 / 5Average
Cleanliness (higher is better)4 / 53.5 / 53.4 / 5Better
Quietness at night (higher is better)4 / 53.6 / 53.3 / 5Better
Completed patient surveys949495611

Emergency room

This facility158 minKentucky average147 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)158 min147 min157 minAverage
Patients who left the ER before being seen (lower is better)1%1.4%1.7%Better
Emergency department volumehigh

Timely care

This facility58%Kentucky average66%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)58%66%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)96%74.3%74.5%Better

Death rates (30-day)

This facility11.7%Kentucky average12.1%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.7%12.1%11.8%Average
Death rate for heart failure patients (lower is better)12.5%12%11.1%Worse
Death rate for pneumonia patients (lower is better)16.5%16.6%15.3%Worse
Death rate for stroke patients (lower is better)9.3%12.4%12.1%Better
Death rate for COPD patients (lower is better)8.3%9.2%8.6%Average

Readmissions (30-day)

This facility14.5%Kentucky average14.4%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.5%14.4%14.4%Average
Readmission rate after heart failure (lower is better)20.2%21.4%21.4%Better
Readmission rate after pneumonia (lower is better)18.3%17.4%17.3%Worse
Readmission rate after COPD (lower is better)21.7%19.9%19.9%Worse
Readmission rate after hip/knee replacement (lower is better)6.5%6.1%5.8%Worse

Safety & infections

This facility3.9%Kentucky average4.2%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3.9%4.2%4.2%Better
Serious complications (patient safety composite) (lower is better)0.861.021.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)1.020.780.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.360.600.48Average
Surgical site infections after colon surgery (lower is better)0.000.940.80Average
MRSA bloodstream infections (lower is better)0.740.750.68Average
C. difficile intestinal infections (lower is better)0.080.400.36Better

Other hospitals near St Elizabeth Florence

  1. Sun Behavioral Health

    820 Dolwick Drive, Erlanger, KY 41018 · 3.1 mi

    Psychiatric · For-profit

    Not rated
  2. St Elizabeth Edgewood

    1 Medical Village Drive, Edgewood, KY 41017 · 5.4 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  3. University of Cincinnati Medical Center, LLC

    3188 Bellevue Avenue, Cincinnati, OH 45219 · 12.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  4. Christ Hospital

    2139 Auburn Avenue, Cincinnati, OH 45219 · 12.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  5. Mercy Health - West Hospital

    3300 Mercy Health Blvd, Cincinnati, OH 45211 · 12.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  6. St Elizabeth Ft Thomas

    85 North Grand Avenue, Fort Thomas, KY 41075 · 12.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average

All hospitals in Florence, KY · Compare side by side

Frequently asked questions

What is St Elizabeth Florence's rating?

St Elizabeth Florence has 3 out of 5 stars on the CMS overall hospital star rating. The average for Kentucky hospitals is 2.8 stars.

How long is the ER wait at St Elizabeth Florence?

Patients treated and sent home from the emergency department spent a median of 158 minutes there, from arrival to departure. The Kentucky median is 147 minutes.

Does St Elizabeth Florence have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is St Elizabeth Florence and how do I contact it?

St Elizabeth Florence is at 4900 Houston Road, Florence, KY 41042. Phone: (859) 212-5220.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.