Acute care hospital in London, KY
Saint Joseph London
1001 Saint Joseph Lane, London, KY 40741 · (606) 330-6000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Saint Joseph London at a glance
Saint Joseph London is a non-profit acute care hospital in London, Kentucky (Laurel County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Kentucky average of 2.8.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 185 minutes in the ER, worse than the Kentucky median of 147 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Laurel County
- CMS Certification Number
- 180011
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 0 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 0 | 9 | 1 |
Ratings
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 73.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 70.9% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.4 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.8 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 577 | 495 | 611 |
Emergency room
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 185 min | 147 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 1.4% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 72% | 66% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 55% | 74.3% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.3% | 12.1% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 12.6% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 12.2% | 16.6% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 11.7% | 12.4% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 9.4% | 9.2% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.3% | 14.4% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 20.8% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.1% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.1% | 19.9% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 6.1% | 6.1% | 5.8% | Average |
Safety & infections
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 7% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.11 | 1.02 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.60 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.86 | 0.94 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.75 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.09 | 0.40 | 0.36 | Better |
Other hospitals near Saint Joseph London
- ★★★★★3Average
Rockcastle County Hospital, INC.
145 Newcomb Avenue, Mount Vernon, KY 40456 · 18.8 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageKnox County Hospital
80 Hospital Drive, Barbourville, KY 40906 · 22.1 mi
Critical Access Hospitals · Government
Not ratedLake Cumberland Regional Hospital
305 Langdon Street, Somerset, KY 42503 · 22.1 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageAdventhealthmanchester
210 Marie Langdon Drive, Manchester, KY 40962 · 22.3 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageChi Saint Joseph Berea Nf
305 Estill Street, Berea, KY 40403 · 31.2 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Saint Joseph London's rating?
Saint Joseph London has 3 out of 5 stars on the CMS overall hospital star rating. The average for Kentucky hospitals is 2.8 stars.
How long is the ER wait at Saint Joseph London?
Patients treated and sent home from the emergency department spent a median of 185 minutes there, from arrival to departure. The Kentucky median is 147 minutes.
Does Saint Joseph London have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Saint Joseph London and how do I contact it?
Saint Joseph London is at 1001 Saint Joseph Lane, London, KY 40741. Phone: (606) 330-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.