Critical access hospital in Colby, KS
Citizens Medical Center
100 E College Drive, Colby, KS 67701 · (785) 462-7511
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Citizens Medical Center at a glance
Citizens Medical Center is a non-profit critical access hospital in Colby, Kansas (Thomas County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Kansas average of 3.2.
76% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 168 minutes in the ER, worse than the Kansas median of 122 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Thomas County
- CMS Certification Number
- 171362
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 6 | 1 |
Ratings
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 79% | 78.7% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 76% | 78% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.1 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 146 | 283 | 611 |
Emergency room
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 168 min | 122 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 0% | 0.6% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 93% | 76.8% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11% | 11.9% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 17.4% | 16.6% | 15.3% | Worse |
| Death rate for COPD patients (lower is better) | 8.3% | 8.9% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.7% | 21% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.1% | 17.3% | Average |
Safety & infections
| Measure | This facility | Kansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5.2% | 4.1% | 4.2% | Worse |
Other hospitals near Citizens Medical Center
Logan County Hospital
211 Cherry Avenue, Oakley, KS 67748 · 24.6 mi
Critical Access Hospitals · Government
Not ratedRawlins County Health Center
707 Grant St, Atwood, KS 67730 · 28.8 mi
Critical Access Hospitals · Non-profit
Not ratedSheridan County Hospital
826 18th Street, Hoxie, KS 67740 · 36.7 mi
Critical Access Hospitals · Government
Not ratedGoodland Regional Medical Center
220 West Second Street, Goodland, KS 67735 · 38.8 mi
Critical Access Hospitals · Government
★★★★★2Below average
Frequently asked questions
What is Citizens Medical Center's rating?
Citizens Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Kansas hospitals is 3.2 stars.
How long is the ER wait at Citizens Medical Center?
Patients treated and sent home from the emergency department spent a median of 168 minutes there, from arrival to departure. The Kansas median is 122 minutes.
Does Citizens Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Citizens Medical Center and how do I contact it?
Citizens Medical Center is at 100 E College Drive, Colby, KS 67701. Phone: (785) 462-7511.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.