Acute care hospital in South Bend, IN

Memorial Hospital of South Bend

615 N Michigan St, South Bend, IN 46601 · (574) 647-1000

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Memorial Hospital of South Bend at a glance

Memorial Hospital of South Bend is a non-profit acute care hospital in South Bend, Indiana (St. Joseph County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Indiana average of 3.4.

71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 205 minutes in the ER, worse than the Indiana median of 150 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 3.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
St. Joseph County
CMS Certification Number
150058

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)071
Safety of care241
Readmissions191

Ratings

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 53.4 / 53.2 / 5Worse

Patient survey

This facility71%Indiana average73.1%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.4 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)71%73.1%71.7%Average
Patients who would definitely recommend the hospital (higher is better)71%71.5%71.2%Average
Nurse communication (higher is better)4 / 53.5 / 53.4 / 5Better
Doctor communication (higher is better)4 / 53.1 / 53.1 / 5Better
Communication about medicines (higher is better)2 / 52.5 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.6 / 53.3 / 5Average
Cleanliness (higher is better)3 / 53.5 / 53.4 / 5Average
Quietness at night (higher is better)2 / 53.5 / 53.3 / 5Worse
Completed patient surveys535429611

Emergency room

This facility205 minIndiana average150 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)205 min150 min157 minWorse
Patients who left the ER before being seen (lower is better)4%1.5%1.7%Worse
Emergency department volumevery high

Timely care

This facility48%Indiana average64.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)48%64.8%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)96%81.1%74.5%Better

Death rates (30-day)

This facility11.9%Indiana average12.1%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.9%12.1%11.8%Average
Death rate for heart failure patients (lower is better)15.8%11.4%11.1%Worse
Death rate for pneumonia patients (lower is better)16.7%15.7%15.3%Worse
Death rate for stroke patients (lower is better)12.1%12.4%12.1%Average
Death rate for COPD patients (lower is better)13%8.6%8.6%Worse
Death rate for heart bypass surgery patients (lower is better)1.8%2.5%2.4%Better

Readmissions (30-day)

This facility14.2%Indiana average14.2%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.2%14.2%14.4%Average
Readmission rate after heart failure (lower is better)21.1%21%21.4%Average
Readmission rate after pneumonia (lower is better)18.2%17%17.3%Average
Readmission rate after COPD (lower is better)18.9%19.6%19.9%Better
Readmission rate after heart bypass surgery (lower is better)11.2%10.8%11.1%Average

Safety & infections

This facility1.89Indiana average0.95U.S. average1.00
Serious complications (patient safety composite): this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)1.890.951.00Worse
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.170.590.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.370.590.48Average
Surgical site infections after colon surgery (lower is better)1.490.670.80Average
MRSA bloodstream infections (lower is better)0.840.550.68Average
C. difficile intestinal infections (lower is better)0.130.380.36Better

Other hospitals near Memorial Hospital of South Bend

  1. Medical Behavioral Hospital - Mishawaka

    1625 East Jefferson Blvd, Mishawaka, IN 46545 · 5.7 mi

    Psychiatric · For-profit

    Not rated
  2. Saint Joseph Regional Medical Center

    5215 Holy Cross Pkwy, Mishawaka, IN 46545 · 5.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average
  3. Unity Physicians Hospital

    4455 Edison Lakes Pkwy, Mishawaka, IN 46545 · 5.7 mi

    Acute Care Hospitals · For-profit

    Not rated
  4. Elkhart General Hospital

    600 E Blvd, Elkhart, IN 46514 · 14.8 mi

    Acute Care Hospitals · Government

    ★★★★★4Above average
  5. Doctors Neuropsychiatric Hospital

    417 S Whitlock St, Bremen, IN 46506 · 15 mi

    Psychiatric · For-profit

    Not rated
  6. Community Hospital of Bremen INC

    1020 High Rd, Bremen, IN 46506 · 15 mi

    Critical Access Hospitals · Non-profit

    Not rated

All hospitals in South Bend, IN · Compare side by side

Frequently asked questions

What is Memorial Hospital of South Bend's rating?

Memorial Hospital of South Bend has 2 out of 5 stars on the CMS overall hospital star rating. The average for Indiana hospitals is 3.4 stars.

How long is the ER wait at Memorial Hospital of South Bend?

Patients treated and sent home from the emergency department spent a median of 205 minutes there, from arrival to departure. The Indiana median is 150 minutes.

Does Memorial Hospital of South Bend have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Memorial Hospital of South Bend and how do I contact it?

Memorial Hospital of South Bend is at 615 N Michigan St, South Bend, IN 46601. Phone: (574) 647-1000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.