Acute care hospital in Jeffersonville, IN
Norton Clark Hospital
1220 Missouri Ave, Jeffersonville, IN 47130 · (812) 283-2147
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Norton Clark Hospital at a glance
Norton Clark Hospital is a non-profit acute care hospital in Jeffersonville, Indiana (Clark County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Indiana average of 3.4.
51% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 194 minutes in the ER, worse than the Indiana median of 150 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Clark County
- CMS Certification Number
- 150009
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 0 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 2 | 5 | 0 |
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 54% | 73.1% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 51% | 71.5% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.1 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.5 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 1 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 2 / 5 | 3.5 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 800 | 429 | 611 |
Emergency room
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 194 min | 150 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 1.5% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 53% | 64.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 66% | 81.1% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.4% | 12.1% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.3% | 11.4% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 12.8% | 15.7% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 13.3% | 12.4% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 7.8% | 8.6% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 12.8% | 14.2% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 21.5% | 21% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.4% | 17% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 21.4% | 19.6% | 19.9% | Worse |
Safety & infections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.92 | 0.95 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.35 | 0.59 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.70 | 0.59 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 1.75 | 0.67 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 1.70 | 0.55 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.29 | 0.38 | 0.36 | Better |
Other hospitals near Norton Clark Hospital
Wellstone Regional Hospital
2700 Vissing Park Rd, Jeffersonville, IN 47130 · under 1 mi
Psychiatric · For-profit
Not ratedBrightwell Behavioral Health
1612 Blackiston View Drive, Clarksville, IN 47129 · 4.1 mi
Psychiatric · For-profit
Not ratedLouisville VA Medical Center
800 Zorn Avenue, Louisville, KY 40206 · 5.5 mi
Acute Care - Veterans Administration · Government
★★★★★5Much above average- Not rated
Baptist Health Louisville
4000 Kresge Way, Louisville, KY 40207 · 5.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageUofl Health - Jewish Hospital and Mary & Elizabeth Hospital
200 Abraham Flexner Way, Louisville, KY 40202 · 6.4 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Frequently asked questions
What is Norton Clark Hospital's rating?
Norton Clark Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for Indiana hospitals is 3.4 stars.
How long is the ER wait at Norton Clark Hospital?
Patients treated and sent home from the emergency department spent a median of 194 minutes there, from arrival to departure. The Indiana median is 150 minutes.
Does Norton Clark Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Norton Clark Hospital and how do I contact it?
Norton Clark Hospital is at 1220 Missouri Ave, Jeffersonville, IN 47130. Phone: (812) 283-2147.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.