Acute care hospital (Veterans Affairs) in North Chicago, IL
North Chicago VA Medical Center
3001 Greenbay Road, North Chicago, IL 60064 · (847) 688-1900
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
North Chicago VA Medical Center at a glance
North Chicago VA Medical Center is a government acute care hospital (Veterans Affairs) in North Chicago, Illinois (Lake County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Illinois average of 3.
72% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Lake County
- CMS Certification Number
- 14034F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 2 | 1 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 3 | 1 |
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 70.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 72% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 3.3 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 3 / 5 | 2.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 293 | 558 | 611 |
Death rates (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 7.4% | 10.5% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 9.9% | 15.4% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 7.7% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 23.6% | 21.5% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.2% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.9% | 20.1% | 19.9% | Worse |
Safety & infections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.15 | 0.99 | 1.00 | Average |
Other hospitals near North Chicago VA Medical Center
Vista Medical Center East
1324 North Sheridan Road, Waukegan, IL 60085 · 2.1 mi
Acute Care Hospitals · For-profit
★★★★★2Below average- Not rated
Advocate Condell Medical Center
801 S Milwaukee Ave, Libertyville, IL 60048 · 4.8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageNorthwestern Lake Forest Hospital
1000 N Westmoreland Road, Lake Forest, IL 60045 · 5.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageMidwestern Region Med Center, INC
2520 Elisha Avenue, Zion, IL 60099 · 9.4 mi
Acute Care Hospitals · For-profit
★★★★★4Above average- ★★★★★2Below average
Frequently asked questions
What is North Chicago VA Medical Center's rating?
North Chicago VA Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.
Does North Chicago VA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is North Chicago VA Medical Center and how do I contact it?
North Chicago VA Medical Center is at 3001 Greenbay Road, North Chicago, IL 60064. Phone: (847) 688-1900.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.