Acute care hospital in Chicago, IL

Insight Hospital and Medical Center Chicago

2525 S Michigan Ave, Chicago, IL 60616 · (312) 567-2000

★★★★★1
Much below average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Insight Hospital and Medical Center Chicago at a glance

Insight Hospital and Medical Center Chicago is a non-profit acute care hospital in Chicago, Illinois (Cook County).

CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Illinois average of 3.

46% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 170 minutes in the ER, close to the Illinois median of 175 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
County
Cook County
CMS Certification Number
140158

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)030
Safety of care020
Readmissions031

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)1 / 53 / 53.2 / 5Worse

Patient survey

This facility45%Illinois average70.2%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 53.1 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)45%70.2%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)46%68.6%71.2%Worse
Nurse communication (higher is better)1 / 53.3 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 52.9 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.6 / 52.7 / 5Worse
Discharge information (higher is better)1 / 53.2 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.2 / 53.4 / 5Worse
Quietness at night (higher is better)3 / 53.2 / 53.3 / 5Average
Completed patient surveys167558611

Emergency room

This facility170 minIllinois average175 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)170 min175 min157 minWorse
Patients who left the ER before being seen (lower is better)5%2.5%1.7%Worse
Emergency department volumemedium

Timely care

This facility71%Illinois average62.6%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)71%62.6%63.8%Better
Healthcare workers given a flu vaccine (higher is better)81%83.7%74.5%Better

Death rates (30-day)

This facility9.5%Illinois average10.5%U.S. average11.1%
Death rate for heart failure patients: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)9.5%10.5%11.1%Better
Death rate for pneumonia patients (lower is better)14.1%15.4%15.3%Better
Death rate for stroke patients (lower is better)11.3%11.8%12.1%Better

Readmissions (30-day)

This facility20.4%Illinois average21.5%U.S. average21.4%
Readmission rate after heart failure: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)20.4%21.5%21.4%Average
Readmission rate after pneumonia (lower is better)18.3%17.5%17.3%Worse
Readmission rate after COPD (lower is better)19.4%20.1%19.9%Average

Safety & infections

This facility1.12Illinois average0.99U.S. average1.00
Serious complications (patient safety composite): this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)1.120.991.00Average
C. difficile intestinal infections (lower is better)0.810.410.36Average

Other hospitals near Insight Hospital and Medical Center Chicago

  1. Mt Sinai Hospital Medical Center

    15th Street at California, Chicago, IL 60608 · 2.4 mi

    Acute Care Hospitals · Non-profit

    ★★★★★1Much below average
  2. Provident Hospital of Chicago

    500 E 51st St, Chicago, IL 60615 · 3.2 mi

    Acute Care Hospitals · Government

    Not rated
  3. Ann & Robert H Lurie Childrens Hospital of Chicago

    225 E Chicago Ave, Box 140, Chicago, IL 60611 · 3.5 mi

    Childrens · Non-profit

    Not rated
  4. Northwestern Memorial Hospital

    251 E Huron St, Chicago, IL 60611 · 3.5 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  5. Rush University Medical Center

    1653 West Congress Parkway, Chicago, IL 60612 · 4.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  6. Jesse Brown VA Medical Center - VA Chicago Healthcare System

    820 S Damen Street, Chicago, IL 60612 · 4.1 mi

    Acute Care - Veterans Administration · Government

    ★★★★★4Above average

All hospitals in Chicago, IL · Compare side by side

Frequently asked questions

What is Insight Hospital and Medical Center Chicago's rating?

Insight Hospital and Medical Center Chicago has 1 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.

How long is the ER wait at Insight Hospital and Medical Center Chicago?

Patients treated and sent home from the emergency department spent a median of 170 minutes there, from arrival to departure. The Illinois median is 175 minutes.

Does Insight Hospital and Medical Center Chicago have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Insight Hospital and Medical Center Chicago and how do I contact it?

Insight Hospital and Medical Center Chicago is at 2525 S Michigan Ave, Chicago, IL 60616. Phone: (312) 567-2000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.