Acute care hospital (Veterans Affairs) in Hines, IL
Hines VA Medical Center
5000 South 5th Avenue, Hines, IL 60141 · (708) 202-8387
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hines VA Medical Center at a glance
Hines VA Medical Center is a government acute care hospital (Veterans Affairs) in Hines, Illinois (Cook County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Illinois average of 3.
75% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 3.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Cook County
- CMS Certification Number
- 14007F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 2 | 3 | 0 |
| Safety of care | 0 | 3 | 1 |
| Readmissions | 0 | 4 | 2 |
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 75% | 70.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 75% | 68.6% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 722 | 558 | 611 |
Death rates (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.3% | 11.8% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 8% | 10.5% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.1% | 15.4% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 6.4% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.5% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 23.5% | 21.5% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 18.5% | 17.5% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 21.6% | 20.1% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 6.3% | 6% | 5.8% | Worse |
Safety & infections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.4% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.43 | 0.99 | 1.00 | Worse |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.75 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.35 | 0.58 | 0.48 | Average |
Other hospitals near Hines VA Medical Center
- Not rated
Aeries Healthcare of Illinois, INC., DBA Riveredge Hospital
8311 West Roosevelt Road, Forest Park, IL 60130 · 1.2 mi
Psychiatric · For-profit
Not ratedLoyola University Medical Center
2160 S 1st Avenue, Maywood, IL 60153 · 1.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- ★★★★★4Above average
Macneal Hospital
3249 South Oak Park Avenue, Berwyn, IL 60402 · 3 mi
Acute Care Hospitals · For-profit
★★★★★3AverageLoyola Gottlieb Memorial Hospital
701 West North Ave, Melrose Park, IL 60160 · 3.4 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Hines VA Medical Center's rating?
Hines VA Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.
Does Hines VA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Hines VA Medical Center and how do I contact it?
Hines VA Medical Center is at 5000 South 5th Avenue, Hines, IL 60141. Phone: (708) 202-8387.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.