Acute care hospital in Kissimmee, FL
HCA Florida Poinciana Hospital
325 Cypress Pkwy, Kissimmee, FL 34758 · (407) 530-2000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
HCA Florida Poinciana Hospital at a glance
HCA Florida Poinciana Hospital is a for-profit acute care hospital in Kissimmee, Florida (Osceola County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Florida average of 3.1.
67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 114 minutes in the ER, better than the Florida median of 155 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Osceola County
- CMS Certification Number
- 100320
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 0 | 3 | 2 |
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 67% | 67.5% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 67% | 68.3% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 2.8 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 2.4 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.1 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 2.6 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 617 | 1,250 | 611 |
Emergency room
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 114 min | 155 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 71% | 72.7% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 25% | 54.3% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.6% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 9.2% | 10.2% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.1% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 11.5% | 12.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.1% | 8.4% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.4% | 14.7% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 23% | 21.7% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 19.6% | 17.5% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.1% | 20.1% | 19.9% | Average |
Safety & infections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.93 | 0.97 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.11 | 0.19 | 0.36 | Better |
Other hospitals near HCA Florida Poinciana Hospital
Adventhealth Heart of Florida
40100 Hwy 27, Davenport, FL 33837 · 6.4 mi
Acute Care Hospitals · For-profit
★★★★★3AverageHCA Florida Osceola Hospital
700 West Oak Street, Kissimmee, FL 34741 · 8.7 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageOrlando Health St Cloud Hospital
2906 17th Street, Saint Cloud, FL 34769 · 12.2 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageBlackberry Center - Oglethorpe of Orlando
91 Beehive Cir, Saint Cloud, FL 34769 · 12.2 mi
Psychiatric · Non-profit
Not ratedCentral Florida Behavioral Hospital
6601 Central Florida Parkway, Orlando, FL 32821 · 13.1 mi
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Not ratedWinter Haven Hospital
200 Ave F NE, Winter Haven, FL 33881 · 16.4 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is HCA Florida Poinciana Hospital's rating?
HCA Florida Poinciana Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Florida hospitals is 3.1 stars.
How long is the ER wait at HCA Florida Poinciana Hospital?
Patients treated and sent home from the emergency department spent a median of 114 minutes there, from arrival to departure. The Florida median is 155 minutes.
Does HCA Florida Poinciana Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is HCA Florida Poinciana Hospital and how do I contact it?
HCA Florida Poinciana Hospital is at 325 Cypress Pkwy, Kissimmee, FL 34758. Phone: (407) 530-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.