Acute care hospital in West Palm Beach, FL

Good Samaritan Medical Center

1309 N Flagler Dr, West Palm Beach, FL 33401 · (561) 655-5511

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Good Samaritan Medical Center at a glance

Good Samaritan Medical Center is a for-profit acute care hospital in West Palm Beach, Florida (Palm Beach County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Florida average of 3.1.

59% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 111 minutes in the ER, better than the Florida median of 155 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
Birthing-friendly designation
Yes
County
Palm Beach County
CMS Certification Number
100287

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care170
Readmissions062

Ratings

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 53.1 / 53.2 / 5Worse

Patient survey

This facility59%Florida average67.5%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 52.7 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)59%67.5%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)59%68.3%71.2%Worse
Nurse communication (higher is better)1 / 52.8 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 52.4 / 53.1 / 5Worse
Communication about medicines (higher is better)1 / 52.1 / 52.7 / 5Worse
Discharge information (higher is better)1 / 52.6 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.3 / 53.4 / 5Worse
Quietness at night (higher is better)3 / 53 / 53.3 / 5Average
Completed patient surveys8951,250611

Emergency room

This facility111 minFlorida average155 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)111 min155 min157 minBetter
Patients who left the ER before being seen (lower is better)0%1%1.7%Better
Emergency department volumehigh

Timely care

This facility63%Florida average72.7%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)63%72.7%63.8%Average
Healthcare workers given a flu vaccine (higher is better)54%54.3%74.5%Worse

Death rates (30-day)

This facility11.3%Florida average11.7%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.3%11.7%11.8%Average
Death rate for heart failure patients (lower is better)10.3%10.2%11.1%Better
Death rate for pneumonia patients (lower is better)15%14.5%15.3%Average
Death rate for stroke patients (lower is better)11.9%12.3%12.1%Average
Death rate for COPD patients (lower is better)8%8.4%8.6%Better

Readmissions (30-day)

This facility15.4%Florida average14.7%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)15.4%14.7%14.4%Worse
Readmission rate after heart failure (lower is better)23.8%21.7%21.4%Worse
Readmission rate after pneumonia (lower is better)17.1%17.5%17.3%Average
Readmission rate after COPD (lower is better)21.3%20.1%19.9%Worse
Readmission rate after hip/knee replacement (lower is better)6%6%5.8%Average

Safety & infections

This facility4.5%Florida average4.1%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)4.5%4.1%4.2%Worse
Serious complications (patient safety composite) (lower is better)0.970.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.440.420.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.670.290.48Average
Surgical site infections after colon surgery (lower is better)1.280.590.80Average
Surgical site infections after abdominal hysterectomy (lower is better)0.740.881.04Average
MRSA bloodstream infections (lower is better)1.160.640.68Average
C. difficile intestinal infections (lower is better)0.310.190.36Better

Other hospitals near Good Samaritan Medical Center

  1. St Mary's Medical Center

    901 45th St, West Palm Beach, FL 33407 · 3.3 mi

    Acute Care Hospitals · For-profit

    ★★★★★1Much below average
  2. Neurobehavioral Hospital of the Palm Beaches-North

    993 45th St, Magnonia Park, FL 33407 · 3.3 mi

    Psychiatric · Non-profit

    Not rated
  3. W Palm Beach VA Medical Center

    7305 N. Military Trail, West Palm Beach, FL 33410 · 9.1 mi

    Acute Care - Veterans Administration · Government

    ★★★★★3Average
  4. Palm Beach Gardens Medical Center

    3360 Burns Rd, Palm Beach Gardens, FL 33410 · 9.1 mi

    Acute Care Hospitals · For-profit

    ★★★★★2Below average
  5. HCA Florida Jfk Hospital

    5301 S Congress Ave, Atlantis, FL 33462 · 9.6 mi

    Acute Care Hospitals · For-profit

    ★★★★★2Below average
  6. Wellington Regional Medical Center

    10101 Forest Hill Blvd, Wellington, FL 33414 · 12.3 mi

    Acute Care Hospitals · For-profit

    ★★★★★2Below average

All hospitals in West Palm Beach, FL · Compare side by side

Frequently asked questions

What is Good Samaritan Medical Center's rating?

Good Samaritan Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for Florida hospitals is 3.1 stars.

How long is the ER wait at Good Samaritan Medical Center?

Patients treated and sent home from the emergency department spent a median of 111 minutes there, from arrival to departure. The Florida median is 155 minutes.

Does Good Samaritan Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Good Samaritan Medical Center and how do I contact it?

Good Samaritan Medical Center is at 1309 N Flagler Dr, West Palm Beach, FL 33401. Phone: (561) 655-5511.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.