Acute care hospital (Veterans Affairs) in West Haven, CT
West Haven VA Medical Center
950 Campbell Avenue, West Haven, CT 06516 · (203) 932-5711
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Haven VA Medical Center at a glance
West Haven VA Medical Center is a government acute care hospital (Veterans Affairs) in West Haven, Connecticut (New Haven County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Connecticut average of 3.4.
76% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 2.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- New Haven County
- CMS Certification Number
- 07003F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 4 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 1 | 2 | 2 |
Ratings
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 66.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 76% | 68.4% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.1 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 2.3 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 541 | 847 | 611 |
Death rates (30-day)
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.6% | 11.4% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 7.4% | 10.8% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 11.6% | 13.9% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 7.2% | 8.1% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.5% | 14.4% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 21.8% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.3% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.1% | 20.2% | 19.9% | Average |
Safety & infections
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.01 | 0.94 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.32 | 0.48 | Average |
Other hospitals near West Haven VA Medical Center
- ★★★★★4Above average
The Connecticut Hospice INC.
100 Double Beach Road, Branford, CT 06405 · 9.3 mi
Acute Care Hospitals · Non-profit
Not ratedSouthwest Connecticut Mental Health System
1635 Central Ave, Bridgeport, CT 06610 · 11.3 mi
Psychiatric · Government
Not ratedBridgeport Hospital
267 Grant Street, Bridgeport, CT 06610 · 11.3 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageSt Vincent's Medical Center
2800 Main St, Bridgeport, CT 06606 · 13.2 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageMasonicare Health Center
22 Masonic Ave Bldg Sturges, Wallingford, CT 06492 · 15.5 mi
Psychiatric · Non-profit
Not rated
Frequently asked questions
What is West Haven VA Medical Center's rating?
West Haven VA Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Connecticut hospitals is 3.4 stars.
Does West Haven VA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is West Haven VA Medical Center and how do I contact it?
West Haven VA Medical Center is at 950 Campbell Avenue, West Haven, CT 06516. Phone: (203) 932-5711.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.