Critical access hospital in Susanville, CA
Banner Lassen Medical Center
1800 Spring Ridge Drive, Susanville, CA 96130 · (530) 252-2000
CMS overall hospital star rating
- Patient surveyNot rated
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Banner Lassen Medical Center at a glance
Banner Lassen Medical Center is a non-profit critical access hospital in Susanville, California (Lassen County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the California average of 3.1.
62% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 116 minutes in the ER, better than the California median of 182 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Lassen County
- CMS Certification Number
- 051320
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | — | — | — |
| Readmissions | 0 | 6 | 0 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 67.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 62% | 68.6% | 71.2% | Worse |
| Completed patient surveys | 77 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 116 min | 182 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 3% | 2.2% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 83% | 70% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.1% | 10.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.1% | 14.5% | 15.3% | Average |
| Death rate for COPD patients (lower is better) | 9.6% | 8.2% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.7% | 17.3% | Average |
Other hospitals near Banner Lassen Medical Center
Seneca District Hospital
130 Brentwood Drive, Chester, CA 96020 · 37 mi
Critical Access Hospitals · Government
Not rated
Frequently asked questions
What is Banner Lassen Medical Center's rating?
Banner Lassen Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Banner Lassen Medical Center?
Patients treated and sent home from the emergency department spent a median of 116 minutes there, from arrival to departure. The California median is 182 minutes.
Does Banner Lassen Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Banner Lassen Medical Center and how do I contact it?
Banner Lassen Medical Center is at 1800 Spring Ridge Drive, Susanville, CA 96130. Phone: (530) 252-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.