Acute care hospital in Montclair, CA
Montclair Hospital Medical Center
5000 San Bernardino Road, Montclair, CA 91763 · (909) 625-8300
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Montclair Hospital Medical Center at a glance
Montclair Hospital Medical Center is a non-profit acute care hospital in Montclair, California (San Bernardino County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the California average of 3.1.
58% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 153 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- San Bernardino County
- CMS Certification Number
- 050758
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 1 | 0 |
| Safety of care | 1 | 3 | 0 |
| Readmissions | 0 | 3 | 1 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 56% | 67.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 58% | 68.6% | 71.2% | Worse |
| Nurse communication (higher is better) | 1 / 5 | 2.9 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 2.7 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 1 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 1 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 437 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 153 min | 182 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 4% | 2.2% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 66% | 68.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 72% | 70% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 11.1% | 14.5% | 15.3% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.2% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.8% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.1% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.90 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.04 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.54 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.26 | 0.38 | 0.36 | Average |
Other hospitals near Montclair Hospital Medical Center
- Not rated
Pomona Valley Hospital Medical Center
1798 N Garey Ave, Pomona, CA 91767 · 2.4 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageSan Antonio Regional Hospital
999 San Bernardino Road, Upland, CA 91786 · 3.1 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageChino Valley Medical Center
5451 Walnut Ave, Chino, CA 91710 · 4.7 mi
Acute Care Hospitals · For-profit
★★★★★4Above average- Not rated
San Dimas Community Hospital
1350 W Covina Blvd, San Dimas, CA 91773 · 6.8 mi
Acute Care Hospitals · For-profit
★★★★★2Below average
Frequently asked questions
What is Montclair Hospital Medical Center's rating?
Montclair Hospital Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Montclair Hospital Medical Center?
Patients treated and sent home from the emergency department spent a median of 153 minutes there, from arrival to departure. The California median is 182 minutes.
Does Montclair Hospital Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Montclair Hospital Medical Center and how do I contact it?
Montclair Hospital Medical Center is at 5000 San Bernardino Road, Montclair, CA 91763. Phone: (909) 625-8300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.