Acute care hospital in Laguna Hills, CA

Memorialcare Saddleback Medical Center

24451 Health Center Drive, Laguna Hills, CA 92653 · (949) 837-4500

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Memorialcare Saddleback Medical Center at a glance

Memorialcare Saddleback Medical Center is a non-profit acute care hospital in Laguna Hills, California (Orange County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.

74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 206 minutes in the ER, worse than the California median of 182 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Orange County
CMS Certification Number
050603

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)080
Safety of care060
Readmissions250

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.1 / 53.2 / 5Better

Patient survey

This facility73%California average67.6%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 52.9 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)73%67.6%71.7%Average
Patients who would definitely recommend the hospital (higher is better)74%68.6%71.2%Average
Nurse communication (higher is better)3 / 52.9 / 53.4 / 5Average
Doctor communication (higher is better)3 / 52.7 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.4 / 52.7 / 5Worse
Discharge information (higher is better)4 / 53.1 / 53.3 / 5Better
Cleanliness (higher is better)4 / 53.5 / 53.4 / 5Better
Quietness at night (higher is better)2 / 52.2 / 53.3 / 5Worse
Completed patient surveys1,973768611

Emergency room

This facility206 minCalifornia average182 minU.S. average157 min
Median time in the ER before leaving: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)206 min182 min157 minWorse
Patients who left the ER before being seen (lower is better)1%2.2%1.7%Better
Emergency department volumehigh

Timely care

This facility82%California average68.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)82%68.8%63.8%Better
Healthcare workers given a flu vaccine (higher is better)76%70%74.5%Average

Death rates (30-day)

This facility11.2%California average11.6%U.S. average11.8%
Death rate for heart attack patients: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.2%11.6%11.8%Better
Death rate for heart failure patients (lower is better)11.3%10.3%11.1%Average
Death rate for pneumonia patients (lower is better)15.7%14.5%15.3%Average
Death rate for stroke patients (lower is better)12.1%11.6%12.1%Average
Death rate for COPD patients (lower is better)9.2%8.2%8.6%Worse
Death rate for heart bypass surgery patients (lower is better)2%2.4%2.4%Better

Readmissions (30-day)

This facility13.8%California average14.4%U.S. average14.4%
Readmission rate after heart attack: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)13.8%14.4%14.4%Average
Readmission rate after heart failure (lower is better)20.2%21.4%21.4%Better
Readmission rate after pneumonia (lower is better)19.6%17.7%17.3%Worse
Readmission rate after COPD (lower is better)19.8%19.9%19.9%Average
Readmission rate after hip/knee replacement (lower is better)5.2%5.6%5.8%Better
Readmission rate after heart bypass surgery (lower is better)10%11.2%11.1%Better

Safety & infections

This facility4.5%California average4.1%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)4.5%4.1%4.2%Worse
Serious complications (patient safety composite) (lower is better)0.980.961.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.680.570.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)1.490.540.48Average
Surgical site infections after colon surgery (lower is better)0.340.810.80Average
MRSA bloodstream infections (lower is better)0.490.780.68Average
C. difficile intestinal infections (lower is better)0.830.380.36Average

Other hospitals near Memorialcare Saddleback Medical Center

  1. Aliso Ridge Behavioral Health, LLC

    200 Freedom Ln, Aliso Viejo, CA 92656 · 2.2 mi

    Psychiatric · For-profit

    Not rated

  2. Providence Mission Hospital

    27700 Medical Center Rd, Mission Viejo, CA 92691 · 2.3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average

  3. Children's Hospital at Mission

    27700 Medical Center Rd, 5th Floor, Mission Viejo, CA 92691 · 2.3 mi

    Childrens · Non-profit

    Not rated

  4. Hoag Orthopedic Institute

    16250 Sand Canyon Avenue, Irvine, CA 92618 · 5.3 mi

    Acute Care Hospitals · For-profit

    Not rated

  5. Foothill Regional Medical Center

    14662 Newport Ave, Tustin, CA 92780 · 11.9 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average

  6. Orange County Global Medical Center

    1001 North Tustin Avenue, Santa Ana, CA 92705 · 12.8 mi

    Acute Care Hospitals · For-profit

    ★★★★★2Below average

All hospitals in Laguna Hills, CA · Compare side by side

Frequently asked questions

What is Memorialcare Saddleback Medical Center's rating?

Memorialcare Saddleback Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.

How long is the ER wait at Memorialcare Saddleback Medical Center?

Patients treated and sent home from the emergency department spent a median of 206 minutes there, from arrival to departure. The California median is 182 minutes.

Does Memorialcare Saddleback Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Memorialcare Saddleback Medical Center and how do I contact it?

Memorialcare Saddleback Medical Center is at 24451 Health Center Drive, Laguna Hills, CA 92653. Phone: (949) 837-4500.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.