Acute care hospital in Carmichael, CA
Mercy San Juan Medical Center
6501 Coyle Ave, Carmichael, CA 95608 · (916) 537-5000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy San Juan Medical Center at a glance
Mercy San Juan Medical Center is a non-profit acute care hospital in Carmichael, California (Sacramento County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the California average of 3.1.
69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 197 minutes in the ER, worse than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Sacramento County
- CMS Certification Number
- 050516
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 1 | 8 | 2 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 68% | 67.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 69% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.4 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 611 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 197 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 2.2% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 71% | 68.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 65% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 14.6% | 11.6% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 12.9% | 10.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 13.7% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12.2% | 11.6% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 9.6% | 8.2% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 1.9% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.1% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.2% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.9% | 17.7% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.2% | 19.9% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 6.1% | 5.6% | 5.8% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 11.3% | 11.2% | 11.1% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.3% | 4.1% | 4.2% | Average |
| Serious complications (patient safety composite) (lower is better) | 0.77 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.57 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.54 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.81 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.14 | 0.78 | 0.68 | Better |
| C. difficile intestinal infections (lower is better) | 0.11 | 0.38 | 0.36 | Better |
Other hospitals near Mercy San Juan Medical Center
- Not rated
Kaiser Foundation Hospital - Sacramento
2025 Morse Avenue, Sacramento, CA 95825 · 4.8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageVA N California Healthcare System
10535 Hospital Way, Mather, CA 95655 · 6.1 mi
Acute Care - Veterans Administration · Government
★★★★★4Above average- Not rated
Sacramento Behavioral Healthcare Hospital, LLC
1400 Expo Parkway, North Sacramento, CA 95815 · 6.3 mi
Psychiatric · For-profit
Not rated- ★★★★★3Average
Frequently asked questions
What is Mercy San Juan Medical Center's rating?
Mercy San Juan Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Mercy San Juan Medical Center?
Patients treated and sent home from the emergency department spent a median of 197 minutes there, from arrival to departure. The California median is 182 minutes.
Does Mercy San Juan Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Mercy San Juan Medical Center and how do I contact it?
Mercy San Juan Medical Center is at 6501 Coyle Ave, Carmichael, CA 95608. Phone: (916) 537-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.