Acute care hospital in Concord, CA

John Muir Medical Center - Concord Campus

2540 East St, Concord, CA 94520 · (925) 682-8200

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

John Muir Medical Center - Concord Campus at a glance

John Muir Medical Center - Concord Campus is a non-profit acute care hospital in Concord, California (Contra Costa County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.

77% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 145 minutes in the ER, better than the California median of 182 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
County
Contra Costa County
CMS Certification Number
050496

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)260
Safety of care070
Readmissions191

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.1 / 53.2 / 5Better

Patient survey

This facility72%California average67.6%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 52.9 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)72%67.6%71.7%Average
Patients who would definitely recommend the hospital (higher is better)77%68.6%71.2%Better
Nurse communication (higher is better)3 / 52.9 / 53.4 / 5Average
Doctor communication (higher is better)3 / 52.7 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.4 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.1 / 53.3 / 5Average
Cleanliness (higher is better)4 / 53.5 / 53.4 / 5Better
Quietness at night (higher is better)2 / 52.2 / 53.3 / 5Worse
Completed patient surveys521768611

Emergency room

This facility145 minCalifornia average182 minU.S. average157 min
Median time in the ER before leaving: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)145 min182 min157 minBetter
Patients who left the ER before being seen (lower is better)1%2.2%1.7%Better
Emergency department volumevery high

Timely care

This facility72%California average68.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)72%68.8%63.8%Better
Healthcare workers given a flu vaccine (higher is better)61%70%74.5%Worse

Death rates (30-day)

This facility10.4%California average11.6%U.S. average11.8%
Death rate for heart attack patients: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)10.4%11.6%11.8%Better
Death rate for heart failure patients (lower is better)8%10.3%11.1%Better
Death rate for pneumonia patients (lower is better)13.5%14.5%15.3%Better
Death rate for stroke patients (lower is better)13%11.6%12.1%Worse
Death rate for COPD patients (lower is better)7.6%8.2%8.6%Better
Death rate for heart bypass surgery patients (lower is better)1.2%2.4%2.4%Better

Readmissions (30-day)

This facility13.5%California average14.4%U.S. average14.4%
Readmission rate after heart attack: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)13.5%14.4%14.4%Better
Readmission rate after heart failure (lower is better)19.1%21.4%21.4%Better
Readmission rate after pneumonia (lower is better)17.1%17.7%17.3%Average
Readmission rate after COPD (lower is better)21.7%19.9%19.9%Worse
Readmission rate after hip/knee replacement (lower is better)6.1%5.6%5.8%Average
Readmission rate after heart bypass surgery (lower is better)8.8%11.2%11.1%Better

Safety & infections

This facility3.1%California average4.1%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3.1%4.1%4.2%Better
Serious complications (patient safety composite) (lower is better)1.020.961.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.230.570.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.640.540.48Average
Surgical site infections after colon surgery (lower is better)0.900.810.80Average
MRSA bloodstream infections (lower is better)0.250.780.68Average
C. difficile intestinal infections (lower is better)0.680.380.36Better

Other hospitals near John Muir Medical Center - Concord Campus

  1. John Muir Behavioral Health Center

    2740 Grant Street, Concord, CA 94520 · under 1 mi

    Psychiatric · Non-profit

    Not rated
  2. John Muir Medical Center - Walnut Creek Campus

    1601 Ygnacio Valley Rd, Walnut Creek, CA 94598 · 5.4 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average
  3. Contra Costa Regional Medical Center

    2500 Alhambra Avenue, Martinez, CA 94553 · 6.6 mi

    Acute Care Hospitals · Government

    ★★★★★4Above average
  4. Kaiser Foundation Hospital - Walnut Creek

    1425 S Main Street, Walnut Creek, CA 94596 · 7.2 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  5. Sutter Delta Medical Center

    3901 Lone Tree Way, Antioch, CA 94509 · 12.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  6. Adventist Health Vallejo

    525 Oregon St, Vallejo, CA 94590 · 13.6 mi

    Psychiatric · Non-profit

    Not rated

All hospitals in Concord, CA · Compare side by side

Frequently asked questions

What is John Muir Medical Center - Concord Campus's rating?

John Muir Medical Center - Concord Campus has 4 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.

How long is the ER wait at John Muir Medical Center - Concord Campus?

Patients treated and sent home from the emergency department spent a median of 145 minutes there, from arrival to departure. The California median is 182 minutes.

Does John Muir Medical Center - Concord Campus have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is John Muir Medical Center - Concord Campus and how do I contact it?

John Muir Medical Center - Concord Campus is at 2540 East St, Concord, CA 94520. Phone: (925) 682-8200.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.