Acute care hospital in Crescent City, CA
Sutter Coast Hospital
800 E Washington Blvd, Crescent City, CA 95531 · (707) 464-8511
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sutter Coast Hospital at a glance
Sutter Coast Hospital is a government acute care hospital in Crescent City, California (Del Norte County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 128 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 3.
It does not provide emergency services.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- No
- Birthing-friendly designation
- Yes
- County
- Del Norte County
- CMS Certification Number
- 050417
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 1 |
| Safety of care | 0 | 4 | 0 |
| Readmissions | 0 | 7 | 2 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 69% | 67.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 68.6% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 4 / 5 | 2.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.2 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 283 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 128 min | 182 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 3% | 2.2% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 61% | 68.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 69% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 15.8% | 10.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 17.2% | 14.5% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 10.5% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9.7% | 8.2% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.8% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.7% | 17.7% | 17.3% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.95 | 0.96 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.38 | 0.36 | Average |
Frequently asked questions
What is Sutter Coast Hospital's rating?
Sutter Coast Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Sutter Coast Hospital?
Patients treated and sent home from the emergency department spent a median of 128 minutes there, from arrival to departure. The California median is 182 minutes.
Does Sutter Coast Hospital have an emergency room?
No. CMS lists it as not providing emergency services.
Where is Sutter Coast Hospital and how do I contact it?
Sutter Coast Hospital is at 800 E Washington Blvd, Crescent City, CA 95531. Phone: (707) 464-8511.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.