Acute care hospital in Oakland, CA
Highland Hospital
1411 East 31st Street, Oakland, CA 94602 · (510) 437-4800
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Highland Hospital at a glance
Highland Hospital is a government acute care hospital in Oakland, California (Alameda County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
70% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 182 minutes in the ER, close to the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 4.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Alameda County
- CMS Certification Number
- 050320
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 0 |
| Safety of care | 0 | 5 | 1 |
| Readmissions | 0 | 6 | 3 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 68% | 67.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 70% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 2.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,960 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 182 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 6% | 2.2% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 68.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 79% | 70% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.8% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 13.3% | 10.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 11.9% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 10.7% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 6.8% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.5% | 14.4% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 21.9% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.6% | 17.7% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.06 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.57 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.54 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 1.68 | 0.81 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.52 | 0.78 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.57 | 0.38 | 0.36 | Better |
Other hospitals near Highland Hospital
Kaiser Foundation Hospital - Oakland/Richmond
275 West Macarthur Boulevard, Oakland, CA 94611 · 1.9 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageTelecare Heritage Psychiatric Health Facility
2633 E 27th Street, Building B, Oakland, CA 94601 · 2.2 mi
Psychiatric · For-profit
Not ratedAlta Bates Summit Medical Center
350 Hawthorne Avenue, Oakland, CA 94609 · 3.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageUCSF Benioff Children's Hospital Oakland
747 52nd Street, Oakland, CA 94609 · 3.9 mi
Childrens · Non-profit
Not ratedAlta Bates Summit Medical Center - Alta Bates Camp
2450 Ashby Avenue, Berkeley, CA 94705 · 4.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average- ★★★★★4Above average
Frequently asked questions
What is Highland Hospital's rating?
Highland Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Highland Hospital?
Patients treated and sent home from the emergency department spent a median of 182 minutes there, from arrival to departure. The California median is 182 minutes.
Does Highland Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Highland Hospital and how do I contact it?
Highland Hospital is at 1411 East 31st Street, Oakland, CA 94602. Phone: (510) 437-4800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.