Acute care hospital in Watsonville, CA
Watsonville Community Hospital
75 Nielson Street, Watsonville, CA 95076 · (831) 724-4741
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Watsonville Community Hospital at a glance
Watsonville Community Hospital is a for-profit acute care hospital in Watsonville, California (Santa Cruz County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 170 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Santa Cruz County
- CMS Certification Number
- 050194
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 4 | 2 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 66% | 67.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 66% | 68.6% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 2.7 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 3 / 5 | 2.4 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 2.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 264 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 170 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 2.2% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 56% | 68.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 50% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 13.6% | 10.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 17.7% | 14.5% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 12.5% | 11.6% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 7.3% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.9% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.9% | 17.7% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.3% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.88 | 0.96 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.35 | 0.38 | 0.36 | Average |
Other hospitals near Watsonville Community Hospital
Santa Cruz County Psychiatric Health Facility
2250 Soquel Avenue, Suite 150, Santa Cruz, CA 95062 · 12.9 mi
Psychiatric · For-profit
Not ratedDominican Hospital
1555 Soquel Drive, Santa Cruz, CA 95065 · 13.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageSutter Maternity & Surgery Center of Santa Cruz
2900 Chanticleer Avenue, Santa Cruz, CA 95065 · 13.9 mi
Acute Care Hospitals · Non-profit
Not ratedNatividad Medical Center
1441 Constitution Boulevard, Salinas, CA 93906 · 16.7 mi
Acute Care Hospitals · Government
★★★★★3AverageHazel Hawkins Memorial Hospital
911 Sunset Drive, Hollister, CA 95032 · 18.1 mi
Critical Access Hospitals · Government
Not ratedKaiser Foundation Hospital-San Jose
250 Hospital Parkway, San Jose, CA 95119 · 19.7 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Watsonville Community Hospital's rating?
Watsonville Community Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Watsonville Community Hospital?
Patients treated and sent home from the emergency department spent a median of 170 minutes there, from arrival to departure. The California median is 182 minutes.
Does Watsonville Community Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Watsonville Community Hospital and how do I contact it?
Watsonville Community Hospital is at 75 Nielson Street, Watsonville, CA 95076. Phone: (831) 724-4741.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.