Acute care hospital in Arcata, CA

Mad River Community Hospital

3800 Janes Rd, Arcata, CA 95521 · (707) 822-3621

★★★★★1
Much below average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mad River Community Hospital at a glance

Mad River Community Hospital is a for-profit acute care hospital in Arcata, California (Humboldt County).

CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.

69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 122 minutes in the ER, better than the California median of 182 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
Birthing-friendly designation
Yes
County
Humboldt County
CMS Certification Number
050028

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)040
Safety of care011
Readmissions070

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)1 / 53.1 / 53.2 / 5Worse

Patient survey

This facility69%California average67.6%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 52.9 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)69%67.6%71.7%Average
Patients who would definitely recommend the hospital (higher is better)69%68.6%71.2%Average
Nurse communication (higher is better)3 / 52.9 / 53.4 / 5Average
Doctor communication (higher is better)3 / 52.7 / 53.1 / 5Average
Communication about medicines (higher is better)4 / 52.4 / 52.7 / 5Better
Discharge information (higher is better)3 / 53.1 / 53.3 / 5Average
Cleanliness (higher is better)4 / 53.5 / 53.4 / 5Better
Quietness at night (higher is better)3 / 52.2 / 53.3 / 5Average
Completed patient surveys133768611

Emergency room

This facility122 minCalifornia average182 minU.S. average157 min
Median time in the ER before leaving: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)122 min182 min157 minBetter
Patients who left the ER before being seen (lower is better)6%2.2%1.7%Worse
Emergency department volumelow

Timely care

This facility56%California average68.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)56%68.8%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)35%70%74.5%Worse

Death rates (30-day)

This facility11.2%California average10.3%U.S. average11.1%
Death rate for heart failure patients: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)11.2%10.3%11.1%Average
Death rate for pneumonia patients (lower is better)14.5%14.5%15.3%Better
Death rate for COPD patients (lower is better)9.7%8.2%8.6%Worse

Readmissions (30-day)

This facility21.7%California average21.4%U.S. average21.4%
Readmission rate after heart failure: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)21.7%21.4%21.4%Average
Readmission rate after pneumonia (lower is better)17.5%17.7%17.3%Average
Readmission rate after COPD (lower is better)19.6%19.9%19.9%Average

Safety & infections

This facility1.02California average0.96U.S. average1.00
Serious complications (patient safety composite): this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)1.020.961.00Average
C. difficile intestinal infections (lower is better)1.750.380.36Average

Other hospitals near Mad River Community Hospital

  1. Sempervirens

    720 Wood St, Eureka, CA 95501 · 6 mi

    Psychiatric · Government

    Not rated
  2. Providence St Joseph Hospital

    2700 Dolbeer St, Eureka, CA 95501 · 6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  3. Providence Redwood Memorial Hospital

    3300 Renner Drive, Fortuna, CA 95540 · 19.6 mi

    Critical Access Hospitals · Non-profit

    ★★★★★4Above average

All hospitals in Arcata, CA · Compare side by side

Frequently asked questions

What is Mad River Community Hospital's rating?

Mad River Community Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.

How long is the ER wait at Mad River Community Hospital?

Patients treated and sent home from the emergency department spent a median of 122 minutes there, from arrival to departure. The California median is 182 minutes.

Does Mad River Community Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Mad River Community Hospital and how do I contact it?

Mad River Community Hospital is at 3800 Janes Rd, Arcata, CA 95521. Phone: (707) 822-3621.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.