Acute care hospital in Napa, CA
Providence Queen of the Valley Medical Center
1000 Trancas St, Napa, CA 94558 · (707) 252-4411
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Providence Queen of the Valley Medical Center at a glance
Providence Queen of the Valley Medical Center is a non-profit acute care hospital in Napa, California (Napa County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 152 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Napa County
- CMS Certification Number
- 050009
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 1 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 2 | 9 | 0 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 69% | 67.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 1 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 449 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 152 min | 182 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 2% | 2.2% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 70% | 68.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 72% | 70% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.8% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 12% | 10.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 16.7% | 14.5% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 11% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9.1% | 8.2% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 1.9% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20.1% | 21.4% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 20.4% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.2% | 19.9% | 19.9% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 10.5% | 11.2% | 11.1% | Better |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.85 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.68 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.89 | 0.81 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.78 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.11 | 0.38 | 0.36 | Better |
Other hospitals near Providence Queen of the Valley Medical Center
Dept of State Hospitals - Napa
2100 Napa Vallejo Highway, Napa, CA 94558 · under 1 mi
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Not ratedKaiser Foundation Hospital - Vacaville
1 Quality Drive, Vacaville, CA 95688 · 8.3 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageNorthbay Medical Center
1200 B Gale Wilson Blvd, Fairfield, CA 94533 · 12.7 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageAdventist Health St Helena
10 Woodland Road, Saint Helena, CA 94574 · 15 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average60th Medical Group (Travis Afb)
101 Bodin Cir Bldg 777, Travis Afb, CA 94535 · 16.1 mi
Acute Care - Department of Defense · Government
Not rated- ★★★★★2Below average
Frequently asked questions
What is Providence Queen of the Valley Medical Center's rating?
Providence Queen of the Valley Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Providence Queen of the Valley Medical Center?
Patients treated and sent home from the emergency department spent a median of 152 minutes there, from arrival to departure. The California median is 182 minutes.
Does Providence Queen of the Valley Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Providence Queen of the Valley Medical Center and how do I contact it?
Providence Queen of the Valley Medical Center is at 1000 Trancas St, Napa, CA 94558. Phone: (707) 252-4411.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.