Acute care hospital in Jonesboro, AR
Baptist Memorial Hospital Jonesboro, INC.
4800 East Johnson Avenue, Jonesboro, AR 72405 · (870) 972-7000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Baptist Memorial Hospital Jonesboro, INC. at a glance
Baptist Memorial Hospital Jonesboro, INC. is a non-profit acute care hospital in Jonesboro, Arkansas (Craighead County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Arkansas average of 2.9.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 128 minutes in the ER, better than the Arkansas median of 136 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Craighead County
- CMS Certification Number
- 040118
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 1 |
| Safety of care | 3 | 3 | 0 |
| Readmissions | 0 | 8 | 2 |
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 73.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 71.2% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.3 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 893 | 353 | 611 |
Emergency room
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 128 min | 136 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1.9% | 1.7% | Better |
| Emergency department volume | high |
Timely care
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 67% | 62.2% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 93% | 74.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11% | 12.2% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 11.8% | 11.7% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 14.5% | 16.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 9.9% | 15.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.7% | 9.3% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 6.4% | 3.3% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.6% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.3% | 21.6% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.4% | 19.7% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.5% | 6% | 5.8% | Better |
| Readmission rate after heart bypass surgery (lower is better) | 11.4% | 11.1% | 11.1% | Average |
Safety & infections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 6.7% | 4.4% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.18 | 1.04 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.61 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.25 | 0.45 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.49 | 0.88 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.74 | 0.89 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.43 | 0.29 | 0.36 | Better |
Other hospitals near Baptist Memorial Hospital Jonesboro, INC.
St Bernards Medical Center
225 E Washington Ave, Jonesboro, AR 72401 · 6.4 mi
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★★★★★1Much below averageArkansas Methodist Medical Center
900 West Kingshighway, Paragould, AR 72450 · 14.3 mi
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★★★★★2Below averageLawrence Memorial Hospital
1309 West Main Street, Walnut Ridge, AR 72476 · 17.9 mi
Critical Access Hospitals · Non-profit
Not ratedSt Bernards Five Rivers Medical Center
2801 Medical Center Drive, Pocahontas, AR 72455 · 36.4 mi
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Not ratedSouth Mississippi County Regional Medical Center
611 West Lee Avenue, Osceola, AR 72370 · 36.8 mi
Rural Emergency Hospital · Government
Not ratedUnity Health - Newport
1205 McLain Street, Newport, AR 72112 · 39.4 mi
Critical Access Hospitals · Government
Not rated
Frequently asked questions
What is Baptist Memorial Hospital Jonesboro, INC.'s rating?
Baptist Memorial Hospital Jonesboro, INC. has 3 out of 5 stars on the CMS overall hospital star rating. The average for Arkansas hospitals is 2.9 stars.
How long is the ER wait at Baptist Memorial Hospital Jonesboro, INC.?
Patients treated and sent home from the emergency department spent a median of 128 minutes there, from arrival to departure. The Arkansas median is 136 minutes.
Does Baptist Memorial Hospital Jonesboro, INC. have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Baptist Memorial Hospital Jonesboro, INC. and how do I contact it?
Baptist Memorial Hospital Jonesboro, INC. is at 4800 East Johnson Avenue, Jonesboro, AR 72405. Phone: (870) 972-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.